Network Control Center Director jobs in Racine, WI

Network Control Center Director directs activities of the network control function of the organization. Determines quality levels for network transmission and performance and ensures levels are met. Being a Network Control Center Director requires a bachelor's degree in area of specialty. Typically reports to top management. The Network Control Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Network Control Center Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added Network Control Center Director jobs

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Network Operations Center Tech (NOC Tech) - LG
  • Isotropic Network
  • Geneva, WI FULL_TIME
  • Mission Statement
    Connecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.

    Position Description
    The Network Operations Center – Technician is a full-time, entry-level position at Isotropic Networks. The position is located at the company’s Lake Geneva Earth Station, Lake Geneva, Wisconsin. The work schedule may include Weekends, Holidays, Night Shift, Overtime, and Travel (<20%).

    Responsibilities
    • Provide first point of contact for technical assistance to Isotropic Networks’ clients and partners in support of Isotropic’s satellite services, networks, and related equipment.
    • Remotely monitoring Very Small Aperture Terminal (VSAT) systems and terrestrial networks for failure or errors in performance.
    • Addressing concerns and resolving technical issues via telephone, e-mail message and chat services. Generating trouble tickets and documenting change requests to record and track interactions and actions.
    • Responding to automated monitoring notifications, provide reports to customers and participate on process improvement initiatives.
    • Answer incoming customer questions or concerns; researching any needed issues; and taking full ownership for responding back to customers with resolution to their problem within the time limit specified by company policy.
    • Create performance reports for customer systems and services.
    • Assist in the installation, operation, and maintenance of earth station, VSATs, and associated equipment.
    • Executes customer initiated ‘Service Configuration Requests’ based on Isotropic processes and practices.
    • Monitor equipment operation and performance histories to ensure associated equipment is properly functioning and operating as designed.
    • Respond to all customer inquiries through excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner.
    • Use of Isotropic and other vendor software to identify and troubleshoot client’s technical issues accurately and in a timely manner.
    • Handling sensitive or confidential customer data in a professional, responsible manner.
    • Aiming to resolve issues on the first interaction by being proactive and demonstrating advanced product knowledge.
    • Completing any special project assignments and assisting in other areas during lower customer contact periods.
    • Other duties as assigned by Isotropic management.
    Requirements
    • Basic understanding of Internet Protocol addressing.
    • Knowledge of configuring NAT and VLAN.
    • Experience with operating network management tools and understanding network reporting.
    • High-level of understanding of troubleshooting methodologies.
    • Ability to work off hours, weekends, or night shift as required to support a 24 x 7 network operations center (NOC).
    • Exceptional interpersonal, communication, initiative and leadership abilities.
    • Effective analytical, planning, organizational, and documentation skills.
    • Team player along with the ability to multitask and work in a stand-alone capacity.
    • Ability to analyze information and evaluate results to choose the best solution and to solve problems that are identified.
    • Able to interpret information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events based on logical analysis.
    • The ability to communicate and understand complex information and ideas.
    • Excellent oral/written communications and soft skills are required for providing information to colleagues and clients by telephone, in written form, e-mail, or in person.
    • Critical thinking skills and adaptation in complex situations that drive decision making processes producing successful outcomes.
    • Continuously demonstrate a high sense of urgency, with ability to perform under pressure
    • Candidate must enjoy being part of a close-knit team and helping co-workers succeed.
    Minimum Education/Work Experience
    • H.S. Diploma
    • Technical Schools (Civilian/Military, SATCOM)
    • Associate of Science/Art, Computer Science, Networks, etc.
    • Experience with MS Office Suite
    • Relevant VSAT Experience (will train in-house)
    • Call center and/or tech support experience
    Physical Requirements
    • Prolonged periods of sitting at a desk and working on a computer
    • Must be able to lift up to 50lbs at a time
    • Must be able to use both hands
    • Repetitive finger motion/computer use
    • Must be able to have close and distant vision
    • Must be able to crawl in small spaces
  • 14 Days Ago
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Center Director
  • KinderCare Education
  • Pleasant Prairie, WI FULL_TIME
  • Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gal...
  • 15 Days Ago
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Pre-K Site Director
  • LEARN Charter School Network
  • Waukegan, IL FULL_TIME
  • PURPOSE:The Site Director of LEARN Early Childhood Center, LLC – Lake County is responsible for overseeing day-to-day program operations, providing a safe, caring, and educational environment for youn...
  • 25 Days Ago
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Inventory Control Specialist - Overnight
  • Kroger Logistics- New Fulfillment Center
  • Pleasant Prairie, WI FULL_TIME
  • Position Summary:Responsible for providing clerical and administrative support to supervision and management. Maintains and verifies records and files. Completes assigned reports, responds to internal...
  • 9 Days Ago
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Director of Wraparound Center Services
  • Waukegan Community Unit District 60
  • Waukegan, IL FULL_TIME
  • JobID: 6164 Position Type: Administration Level 3/Director Date Posted: 8/1/2022 Location: Lincoln Center/District Wide Closing Date: 08/12/2022 Who We Are: Waukegan Community Unit School District No....
  • 19 Days Ago
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Childcare Center Director
  • Kindercare Learning Companies
  • Gurnee, IL FULL_TIME
  • If you’re passionate about positively impacting the lives of others and making waves in the world of early childhood education, the Center Director role might be for you! With KinderCare’s world-class...
  • 10 Days Ago
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0 Network Control Center Director jobs found in Racine, WI area

About Racine, Wisconsin

Racine (/rəˈsiːn/ rə-SEEN) is a city in and the county seat of Racine County, Wisconsin, United States. It is located on the shore of Lake Michigan at the mouth of the Root River. Racine is located 22 miles south of Milwaukee. As of the 2010 U.S. census, the city had a population of 78,860, making it the fifth-largest city in Wisconsin. Its median home price of $103,625 makes it one of the most affordable cities in Wisconsin to buy a home. In January 2017, it was rated "the most affordable place to live in the world" by the Demographia International Housing Affordability survey. Racine is th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Control Center Director jobs
$127,628 to $171,330
Racine, Wisconsin area prices
were up 1.8% from a year ago
View detail

What does a Network Control Center Director do?

Network Control Center Director in New Britain, CT
A network control center serves as a data center to provide communication support to Bagram, to include server maintenance and backup, event logging, virus definition managing, and email routing.
December 02, 2019
Network Control Center Director in Champaign, IL
In addition, the network control center performs non-secure internet protocol router network and secure internet protocol router network service management to eliminate network vulnerabilities and ensure reliable connectivity.
January 06, 2020
Network Control Center Director in Portland, OR
A customer may obtain Space Network support by submitting specific schedule requests to or establishing generic requirements with the NCCDS.
December 29, 2019