Network Control Center Manager manages the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Directs testing, configuration changes, or upgrades to network hardware or software. Being a Network Control Center Manager oversees monitoring of the network traffic and performance to identify and troubleshoot any issues. Leads incident response and implements standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Manager develops capacity planning forecasts and strategies. Manages relations with vendors and service providers and monitors performance quality to ensure required service levels are delivered. Requires a bachelor's degree. Typically reports to a director. The Network Control Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Control Center Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program.
Become part of a Migrant and Community Health Center, where you will:
InterCare is searching for a Full-Time Call Center Representative to join our team! At InterCare, you’ll find a rewarding and challenging work environment and a competitive compensation, starting at $17.50/hour and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long-term disability insurance.
At InterCare Community Health Network, we believe all people have the right to equal access to quality health care.
Work Schedule
Hours are Monday through Friday from 10:30 a.m. to 7:00 p.m. during migrant season (May - October) and 9:30 a.m. - 6:00 p.m. the rest of the year. Days and work schedule may vary due to business need. NO WEEKENDS! NO MAJOR HOLIDAYS!
Primary Accountability
Serves as first point of contact by answering incoming calls from patients, pharmacies, and other provider offices.
Description of Primary Duties & Responsibilities
Requirements
Description of Primary Attributes General Development
Professional and Technical Knowledge
Technical Skills
Communication Skills
Physical Demands
Job duties are performed in the typical office environment of the organization. The environmental factors and/or physical requirements of this position include the following:
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0 Network Control Center Manager jobs found in Benton Harbor, MI area