Network Control Center Manager jobs in Colorado Springs, CO

Network Control Center Manager manages the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Directs testing, configuration changes, or upgrades to network hardware or software. Being a Network Control Center Manager oversees monitoring of the network traffic and performance to identify and troubleshoot any issues. Leads incident response and implements standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Manager develops capacity planning forecasts and strategies. Manages relations with vendors and service providers and monitors performance quality to ensure required service levels are delivered. Requires a bachelor's degree. Typically reports to a director. The Network Control Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Control Center Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Network Operations Center (NOC) Manager
  • Kratos Defense
  • Colorado Springs, CO FULL_TIME
  • Job Description:


    Ready for What’s Next?
    Kratos is a company that strives to innovate and collaborate to make the world a better place. From ground control to outer space, you can contribute to work that matters with a company where diversity, integrity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming with great opportunity for professional growth. Find your future together with us. Kratos Space is seeking an experienced Network Operations Center (NOC) Manager.

    Join a team that shares your passion for innovation and technology, where you will apply your skills and ideas to projects you care about. The NOC Manager plays a key role with the following day to day essentials:
    • Perform daily management of the NOC to ensure that all performance and contractual requirements are being met.
    • Ensure effectiveness of the NOC shift schedule to include structure, information exchange, and timely attendance of all NOC personnel in accordance with published guidance. Utilize existing tools/resources to set tasking priorities to each shift and document the shifts responding to actions.
    • Review training of NOC personnel with NOC Training Specialist. Schedule evaluation of NOC personnel to evaluate skill sets and training effectiveness through ADP.
    • Develop and maintain a method of mentoring NOC personnel to assume the next higher role (Shift Lead, Technical Lead, Data Analyst, Advanced Operations, Service Deployment, etc). Collaborate with the Director of KGSN Operations on implementation.
    • Periodically evaluate NOC training documentation with the NOC Training Specialist to ensure effectiveness and relevancy.
    • Ensure the accuracy of Service Delivery Landing Page and NOC (Productions) Playbook in accordance with current ISO guidelines.
    • Periodically evaluate existing NOC procedures to ensure effectiveness and relevancy to ISO standards. Collaborate with the Director of KGSN Operations on implementation of revisions and improvements.
    • Collaborate with AdvOps, Service Deployment, and Service Management on developing new procedures and guidelines as the Service Delivery continues to expand.
    • Serve as point of contact for the NOC during customer demos and NOC tours as directed by the Director of KGSN Operations.
    • Perform primary customer interface and respond as required to provide a proactive, customer focused NOC.
    • Author, publish, and manage the shift schedule to ensure appropriate 24x7 NOC staffing.
    • Provide guidance to Shift Supervisors regarding charging time to specified project codes. Monitor time charge for accuracy and timeliness, review and approve time sheets per corporate guidelines.
    • Augment the shift schedule to ensure 24x7 operations as required.
    • Perform other duties as required.
    Required Experience:

    • Minimum ten years related experience in military and/or commercial SATCOM Earth Terminal and/or Network Operations Centers.
    • Minimum two year’s work experience in the Kratos Spectral Services NOC is strongly preferred.
    • Demonstrated proficiency in all NOC subsystems.
    • Demonstrated strong leadership, communication (verbal and written), training/mentoring, interpersonal and computer-based application skills.
    • Demonstrated proficiencies in Network Operation Center (NOC) procedures, guidelines, and methodologies.
    • Proven operations expertise in commercial and military satellite RF signals monitoring, Signal Analysis and Geolocation.
    • Demonstrated knowledge of the technical characteristics of commercial and military satellites, including frequency plans, payload configurations, antenna coverage patterns and transponder interconnectivity and characteristics.
    • Experience with an Information Technology Infrastructure Library (ITIL) based Service Operations group supporting Request, Incident, Problem, Change, and Event Management disciplines. Experience as Incident Manager strongly preferred.


    Education Requirements: Bachelor’s Degree in Electronics, Information Technology, Computer Science, Engineering and/or equivalent military or civilian technical school training.
    Security Clearance: U.S. Citizenship and minimum of a current DOD SECRET (S) on day of hire with the ability to maintain active clearance throughout employment. Possession of an Interim SECRET (IS) clearance at day of hire may be considered.

    Competitive salary based on experience and education

    Salary Range: $105,000 - $125,000 yearly

    Kratos is a leader in assured aerospace communication solutions and services. We are cutting-edge innovators and creative problem solvers working collaboratively to solve our customers’ toughest challenges. We are a trusted partner—driven by doing the right thing and achieving maximum success for our customers, our partners and ourselves.
    Kratos is valued for our ability to design and deliver leading edge, resilient solutions for aerospace communication, control, awareness and mission success across a continuum of offerings—from commercial to tailored custom solutions and integrated programs. Customers trust us to stay relevant and know we are in it for the long-haul. We bring both the capability and confidence that our customers value and depend on. And, we always deliver.
    At Kratos, we encourage an entrepreneurial spirit balanced with fiscal and operational discipline. We work hard, we solve hard problems, and we look out for and take care of our customers, each other and our families. Protecting and enabling our nation and global customers through innovative aerospace solutions is what motivates us. We continually build trusted relationships with our peers, our partners and customers, and we take ownership for our actions—always doing the right thing.

    Kratos Defense is an Equal Opportunity Affirmative Action Employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity or any other protected class.
    All qualified job seekers are encouraged to apply. Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities.
    EEO Is The Law

    Disability Accessibility Accommodation
    If you require an accommodation to navigate or apply to our careers site, please send your request to HRAccessibility@kratosdefense.com or call 858-964-2916. Any inquires not related to requesting an accommodation will be discarded.

    Pay Transparency
    The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    Job Applicant Privacy Notice
    For applicants in the EU and California residents, please review our privacy notice.

    From: Kratos Defense

  • 21 Days Ago

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Journeyman Electrician - Satellite Control Network
  • CACI
  • Colorado, CO FULL_TIME
  • Job Profile: Electronics Technician Maintenance IIIJR Type: ProposalJob Category:Service Contract ActMinimum Clearance Required to Start:SecretPercentage of Travel Required:Up to 75%Type of Travel:Con...
  • Just Posted

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Satellite Control Network ISSO - Hybrid Opportunity
  • ENSCO, Inc.
  • Colorado, CO FULL_TIME
  • Hybrid OpportunityENSCO Inc is a diverse engineering and technology company that provides engineering, science and advanced technology solutions that guarantee mission success, safety, and security to...
  • 15 Days Ago

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Satellite Control Network Subject Matter Expert
  • CACI
  • Colorado, CO FULL_TIME
  • Job Profile: Systems Engineering T4JR Type: FundedJob Category:EngineeringMinimum Clearance Required to Start:SecretPercentage of Travel Required:Up to 25%Type of Travel:Continental US, Local, Outside...
  • 2 Months Ago

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Network Operations Manager
  • Underline Infrastructure
  • Colorado, CO FULL_TIME
  • About UnderlineUnderline starts with our people.At Underline, we've rapidly built a culture around ownership, trust, community, and innovation. Underline is dedicated to cultivating a growth environme...
  • 2 Months Ago

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Network Operations Center Engineer IRES - SSFB
  • Jacobs
  • Colorado, CO FULL_TIME
  • Your Impact: Challenging Today. Reinventing Tomorrow. We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring...
  • 7 Days Ago

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0 Network Control Center Manager jobs found in Colorado Springs, CO area

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Medical Assistant
  • Luminosity H&W LLC
  • Colorado Springs, CO
  • Job Description Job Description At Luminosity Health and Wellness, LLC, we advocate for a people-centered health system ...
  • 5/9/2024 12:00:00 AM

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Truck Driver CDL B
  • Republic Services
  • Colorado Springs, CO
  • ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide cus...
  • 5/9/2024 12:00:00 AM

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Director of ECommerce
  • Ledgent Technology
  • Colorado Springs, CO
  • Location: Colorado Springs, CO Salary: $100k - $120k + bonus Schedule: Fully onsite, then Hybrid Type: Full-Time, Direct...
  • 5/8/2024 12:00:00 AM

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Hardware Engineer - (NISSC II)
  • INFINITY SYSTEMS ENGINEERING LLC
  • Colorado Springs, CO
  • Job Description Job Description Infinity’s niche in the aerospace and defense industry is specialized solutions that hel...
  • 5/8/2024 12:00:00 AM

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Manufacturing Engineer
  • EPTAM Precision
  • Colorado Springs, CO
  • Job Description Job Description EPTAM Precision Metals is looking for a Manufacturing Engineer to join our team in Color...
  • 5/8/2024 12:00:00 AM

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General Manager
  • Royal Gorge Bridge & Park
  • Colorado Springs, CO
  • Job Description Job Description The Royal Gorge Bridge & Park in Canon City, Colorado is seeking to fill the position of...
  • 5/8/2024 12:00:00 AM

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Security Operation Center (SOC) Analyst Lead
  • General Dynamics Information Technology
  • Colorado Springs, CO
  • Lead SOC Analyst's primary function is to develop, implement, and evaluate a SOC teams' ability to provide comprehensive...
  • 5/8/2024 12:00:00 AM

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Safety & Security Officer
  • Springs Rescue Mission
  • Colorado Springs, CO
  • SUMMARY OF POSITION: Springs Rescue Mission considers every position one of ministry and a vital and valued part of our ...
  • 5/7/2024 12:00:00 AM

Colorado Springs is a home rule municipality that is the largest city by area in Colorado as well as the county seat and the most populous municipality of El Paso County, Colorado, United States. Colorado Springs is located in the east central portion of the state. It is situated on Fountain Creek and is located 60 miles (97 km) south of the Colorado State Capitol in Denver. At 6,035 feet (1,839 m) the city stands over 1 mile (1.6 km) above sea level, though some areas of the city are significantly higher and lower. Colorado Springs is situated near the base of Pikes Peak, which rises 14,115 f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Control Center Manager jobs
$118,534 to $156,714
Colorado Springs, Colorado area prices
were up 2.3% from a year ago

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A network control center serves as a data center to provide communication support to Bagram, to include server maintenance and backup, event logging, virus definition managing, and email routing.
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Brian Randazzo, 455th Expeditionary Communication Squadron network technician, said the network control center places resources toward the morale network so people can be in the right mindset while at work.
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