Network Control Center Manager jobs in Racine, WI

Network Control Center Manager manages the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Directs testing, configuration changes, or upgrades to network hardware or software. Being a Network Control Center Manager oversees monitoring of the network traffic and performance to identify and troubleshoot any issues. Leads incident response and implements standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Manager develops capacity planning forecasts and strategies. Manages relations with vendors and service providers and monitors performance quality to ensure required service levels are delivered. Requires a bachelor's degree. Typically reports to a director. The Network Control Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Control Center Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Network Operations Center Tech (NOC Tech) - LG
  • Isotropic Network
  • Geneva, WI FULL_TIME
  • Mission Statement
    Connecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.

    Position Description
    The Network Operations Center – Technician is a full-time, entry-level position at Isotropic Networks. The position is located at the company’s Lake Geneva Earth Station, Lake Geneva, Wisconsin. The work schedule may include Weekends, Holidays, Night Shift, Overtime, and Travel (<20%).

    Responsibilities
    • Provide first point of contact for technical assistance to Isotropic Networks’ clients and partners in support of Isotropic’s satellite services, networks, and related equipment.
    • Remotely monitoring Very Small Aperture Terminal (VSAT) systems and terrestrial networks for failure or errors in performance.
    • Addressing concerns and resolving technical issues via telephone, e-mail message and chat services. Generating trouble tickets and documenting change requests to record and track interactions and actions.
    • Responding to automated monitoring notifications, provide reports to customers and participate on process improvement initiatives.
    • Answer incoming customer questions or concerns; researching any needed issues; and taking full ownership for responding back to customers with resolution to their problem within the time limit specified by company policy.
    • Create performance reports for customer systems and services.
    • Assist in the installation, operation, and maintenance of earth station, VSATs, and associated equipment.
    • Executes customer initiated ‘Service Configuration Requests’ based on Isotropic processes and practices.
    • Monitor equipment operation and performance histories to ensure associated equipment is properly functioning and operating as designed.
    • Respond to all customer inquiries through excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner.
    • Use of Isotropic and other vendor software to identify and troubleshoot client’s technical issues accurately and in a timely manner.
    • Handling sensitive or confidential customer data in a professional, responsible manner.
    • Aiming to resolve issues on the first interaction by being proactive and demonstrating advanced product knowledge.
    • Completing any special project assignments and assisting in other areas during lower customer contact periods.
    • Other duties as assigned by Isotropic management.
    Requirements
    • Basic understanding of Internet Protocol addressing.
    • Knowledge of configuring NAT and VLAN.
    • Experience with operating network management tools and understanding network reporting.
    • High-level of understanding of troubleshooting methodologies.
    • Ability to work off hours, weekends, or night shift as required to support a 24 x 7 network operations center (NOC).
    • Exceptional interpersonal, communication, initiative and leadership abilities.
    • Effective analytical, planning, organizational, and documentation skills.
    • Team player along with the ability to multitask and work in a stand-alone capacity.
    • Ability to analyze information and evaluate results to choose the best solution and to solve problems that are identified.
    • Able to interpret information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events based on logical analysis.
    • The ability to communicate and understand complex information and ideas.
    • Excellent oral/written communications and soft skills are required for providing information to colleagues and clients by telephone, in written form, e-mail, or in person.
    • Critical thinking skills and adaptation in complex situations that drive decision making processes producing successful outcomes.
    • Continuously demonstrate a high sense of urgency, with ability to perform under pressure
    • Candidate must enjoy being part of a close-knit team and helping co-workers succeed.
    Minimum Education/Work Experience
    • H.S. Diploma
    • Technical Schools (Civilian/Military, SATCOM)
    • Associate of Science/Art, Computer Science, Networks, etc.
    • Experience with MS Office Suite
    • Relevant VSAT Experience (will train in-house)
    • Call center and/or tech support experience
    Physical Requirements
    • Prolonged periods of sitting at a desk and working on a computer
    • Must be able to lift up to 50lbs at a time
    • Must be able to use both hands
    • Repetitive finger motion/computer use
    • Must be able to have close and distant vision
    • Must be able to crawl in small spaces
  • 15 Days Ago

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Service Manager
  • Fox Pest Control
  • Gurnee, IL FULL_TIME
  • Who is Fox Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fas...
  • 27 Days Ago

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Network Engineer - IT
  • Isotropic Network
  • Geneva, WI FULL_TIME
  • Mission StatementConnecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.Purpose of the positionDefines monitoring, maintenance, expansion, contingency, and reco...
  • 1 Month Ago

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Center Manager
  • Dalgaard & Associates, Inc.
  • Antioch, IL FULL_TIME
  • Are you an energetic, dependable, passionate individual looking to start an exciting career in learning? Are you a self starter? Then you are who we have been looking for!!! At Huntington Learning Cen...
  • 1 Month Ago

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Center Manager
  • Dalgaard & Associates, Inc.
  • Grayslake, IL FULL_TIME
  • Are you an energetic, dependable, passionate individual looking to start an exciting career in learning? Are you a self starter? Then you are who we have been looking for!!! At Huntington Learning Cen...
  • 1 Month Ago

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Entry Level Pest Control Technician
  • Fox Pest Control
  • Gurnee, IL FULL_TIME
  • Why Fox Pest Control? Whatever your goals are, we believe every person has the potential to be a leader. Our teams are built on all of us working together to help every team member truly feel known, v...
  • Just Posted

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0 Network Control Center Manager jobs found in Racine, WI area

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Supply Chain & Logistics Management Trainee Warehouse Kenosha, Wisconsin Salario Segn Aptitudes
  • Uline
  • Kenosha, WI
  • **Supply Chain & Logistics Management Trainee** **Supply Chain & Logistics Management Trainee** Job ID: R2101438 Locatio...
  • 4/22/2024 12:00:00 AM

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Supply Chain & Logistics Management Trainee Warehouse Kenosha, Wisconsin Pay Based on Qualifications
  • Uline Inc.
  • Kenosha, WI
  • **Supply Chain & Logistics Management Trainee** **Supply Chain & Logistics Management Trainee** Job ID: R2101438 Locatio...
  • 4/22/2024 12:00:00 AM

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Warehouse Management Trainee - Overnights - $2,000 Sign-on Bonus Warehouse Pleasant Prairie, Wisconsin Pay Based on Qualifications
  • Uline Inc.
  • Pleasant Prairie, WI
  • **Warehouse Management Trainee - Overnights - $2,000 Sign-on Bonus** **Warehouse Management Trainee - Overnights - $2,00...
  • 4/22/2024 12:00:00 AM

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Warehouse Associate - Overnights - $2,000 Sign-on Bonus Warehouse Pleasant Prairie, Wisconsin Pay Based on Qualifications
  • Uline Inc.
  • Pleasant Prairie, WI
  • **Warehouse Associate - Overnights - $2,000 Sign-on Bonus** **Warehouse Associate - Overnights - $2,000 Sign-on Bonus** ...
  • 4/22/2024 12:00:00 AM

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Warehouse Associate - Overnights Warehouse Pleasant Prairie, Wisconsin From $25 to $32 per hour
  • Uline Inc.
  • Pleasant Prairie, WI
  • **Warehouse Associate - Overnights** **Warehouse Associate - Overnights** Job ID: R2101318 Location: Pleasant Prairie, W...
  • 4/22/2024 12:00:00 AM

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Warehouse Associate - $2,000 Sign-on Bonus Warehouse Kenosha, Wisconsin Salario Segn Aptitudes
  • Uline
  • Kenosha, WI
  • **Warehouse Associate - $2,000 Sign-on Bonus** **Warehouse Associate - $2,000 Sign-on Bonus** Job ID: R2101279 Location:...
  • 4/21/2024 12:00:00 AM

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Supply Chain & Logistics Management Trainee Warehouse Kenosha, Wisconsin From $27 to $32 per hour
  • Uline Inc.
  • Kenosha, WI
  • **Supply Chain & Logistics Management Trainee** **Supply Chain & Logistics Management Trainee** Job ID: R2101438 Locatio...
  • 4/20/2024 12:00:00 AM

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Shipping Associate
  • Walmart
  • Racine, WI
  • **Job Summary:** As a Shipping Associate at Walmart, you will be responsible for efficiently and accurately preparing me...
  • 4/19/2024 12:00:00 AM

Racine (/rəˈsiːn/ rə-SEEN) is a city in and the county seat of Racine County, Wisconsin, United States. It is located on the shore of Lake Michigan at the mouth of the Root River. Racine is located 22 miles south of Milwaukee. As of the 2010 U.S. census, the city had a population of 78,860, making it the fifth-largest city in Wisconsin. Its median home price of $103,625 makes it one of the most affordable cities in Wisconsin to buy a home. In January 2017, it was rated "the most affordable place to live in the world" by the Demographia International Housing Affordability survey. Racine is th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Control Center Manager jobs
$115,785 to $153,078
Racine, Wisconsin area prices
were up 1.8% from a year ago

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A network control center serves as a data center to provide communication support to Bagram, to include server maintenance and backup, event logging, virus definition managing, and email routing.
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Brian Randazzo, 455th Expeditionary Communication Squadron network technician, said the network control center places resources toward the morale network so people can be in the right mindset while at work.
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