Network Control Center Manager jobs in San Antonio, TX

Network Control Center Manager manages the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Directs testing, configuration changes, or upgrades to network hardware or software. Being a Network Control Center Manager oversees monitoring of the network traffic and performance to identify and troubleshoot any issues. Leads incident response and implements standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Manager develops capacity planning forecasts and strategies. Manages relations with vendors and service providers and monitors performance quality to ensure required service levels are delivered. Requires a bachelor's degree. Typically reports to a director. The Network Control Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Control Center Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Workforce Inclusion Network (WIN) Manager
  • The Multi-Assistance Center at Morgan's Wonderland...
  • San Antonio, TX FULL_TIME
  • POSITION SUMMARY:
    Performs comprehensive Workforce Inclusion Network (WIN) services per The MAC Policy and Procedure and adhering to the MAC Core Values. This role will provide vocational training, supervision, and support to members with disabilities to enhance employability and employee development as well as facilitate employee integration within the existing environment The position involves developing and maintaining long-term interaction with MAC Members, their families, and MACers for medical, therapeutic, community support services, and related service needs.
    MAC COMPETENCIES:
    • Active Listening Skills – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
    • Stress Tolerance – Requires accepting feedback and dealing calmly and effectively with high stress situations.
    • Concern for Others – Requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
    • Integrity – Requires being honest and ethical.
    QUALIFICATIONS:
    • Bachelor’s degree in related field.
    • Current BWIP, CPWIC, or CWIC Certification (or completion of initial certification within 9 months of employment) to provide comprehensive benefits counseling/work incentives counseling required.
    • Current UNT Job Skills Training and Job Placement Specialist Certification (or completion within 6 months of employment) required.
    • Five (5) years of experience supporting employment for diverse workgroups, such as veterans and people with disabilities required.
    • Teaching, counseling, or similar experience preferred.
    • Experience with community social services and case management techniques preferred.
    • Three (3) years of experience in a supervisory role, providing guidance, and support to staff.
    • Minimum five (5) years of experience in job development and community outreach for people with disabilities preferred.
    PREFERRED SKILLS:
    • Ability to learn or knowledge of Work Incentives for individuals with disabilities and reporting to Social Security Administration and ability to provide individualized benefits counseling/work incentives counseling services.
    • Knowledge of Employment Networks (ENs) and the Ticket-to-Work Program.
    • Experience or knowledge of employment for diverse populations, such as veterans and people with disabilities.
    • Ability to conduct large-group, small-group and individual instructional sessions required.
    • Experience with electronic health records or content management systems.
    • Bilingual
    REQUIRED SKILLS:
    • Proficiency with Microsoft Office Suite, Adobe Creative Suite, and other networking software.
    • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
    • Perform effectively under conditions of fluctuating workload and systems change.
    • Ability to work collaboratively and effectively in a close team environment.
    • Ability to interact with all visitors and fellow employees in a responsible, courteous manner to ensure a positive and professional environment. Responds promptly to client’s and coworker needs.
    • Ability to work with a diverse population of cultures and varied socioeconomic status.
    • Ability to work in a fast-paced environment with complex cases and able to anticipate MAC member needs.
    ESSENTIAL FUNCTIONS:
    • Participate in crafting and updating Morgan’s MAC WIN Policy and Procedures covering operations and program requirements.
    • Maintain and regularly revise Morgan’s MAC WIN Policy and Procedures to ensure compliance with regulations and best practices.
    • Oversee and manage all WIN operations.
    • Represent WIN, coordinate, and collaborate with The MAC Executive Leadership.
    • Monitor the MAC WIN budget closely, ensuring responsible fiscal management and tracking ongoing expenses and revenue.
    • Provide effective Benefits and Work Incentives Counseling for WIN Members.
    • Serve as the WIN subject matter expert, resolving inquiries and providing guidance.
    • Develop and maintain Morgan's MAC WIN reports, including monthly reports, grant reports, budgets, and other required documentation.
    • Chair Morgan's MAC workgroup related to WIN, leveraging expertise to guide the team.
    • Oversee and manage Morgan's MAC WIN Quality Assurance (MWQ), meeting required timelines and procedures and ensure it meets MWQ standards and effectively addresses Member needs.
    • Collaborate with the Evaluation and Research Coordinating Center (ERCC) to assess WIN program effectiveness, determine future directions, and measure outcomes.
    • Analyze proposed legislation, regulations, and rule changes for potential impact on MAC services.
    • Lead the recruitment, interviewing, and hiring process for Morgan's MAC WIN team.
    • Serve as the primary point of contact for communication between MAC Navigators, MACers, and MAC Leadership.
    • Provide guidance and direction to the WIN team, setting performance standards, monitoring performance, and conducting annual reviews.
    • Actively participate in MAC Care Coordination meetings as a WIN advocate.
    • Collaborate with all MACers to collect data, track outcomes, and support operational processes and strategic initiatives.
    • Build and maintain positive relationships with MAC key stakeholders and participants such as physicians, nurses, therapists, office staff, and social services personnel.
    • Effectively resolve MAC Member grievances and develop action plans to address them.
    • Recruit, interview, and hire MAC WIN team.
    • Perform annual performance reviews of assigned WIN staff.
    • Carries a reduced caseload to ensure sufficient supervisory time for assigned WIN staff and other assigned administrative duties.
    • Ensure all collected data is accessible in the MAC Navigation System and maintain MAC Member record.
    • Participate in MAC Care Coordination meetings as a MAC Member advocate providing relevant information to all MAC stakeholders and asking relevant questions on behalf of assigned MAC Member.
    • Stays current on community agencies and resources to provide accurate, timely information.
    • Conduct MAC pre/post surveys, per timeline identified in MAC Policy and Procedures.
    • Adhere to established productivity benchmarks.
    • Participate in all meetings and education sessions regarding MAC Navigation System.
    • Performs all other duties as assigned.
    WORKING CONDITIONS:
    • Position based in a standard office environment with possible travel to meetings and outreach events.
    • Core business hours are Monday through Friday, 8 a.m. – 5 p.m.
    • After-hours work is required from time to time, including evenings and weekends.
    • Ability to remain in a stationary position regularly, up to 85% of the time.
    • Frequently move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 20 pounds.
    • Constantly operates a computer and other office productivity machinery, such as calculator, phone, fax, copier, etc. and a personal computer.
    • Ability to exchange accurate information in person and over the phone.
    • Primarily work indoors and within the community.
    OTHER
    • Requires accuracy and attention to detail, organizational, and time management skills, while maintaining high levels of initiative to work within specific timelines.
    • Uses best practices and demonstrates up-to-date knowledge and skills in technology.
    • Must present a neat, clean, well-groomed, professional appearance.
    • Must have a receptive and retentive mind and a memory for details.
    • Must exhibit good judgment, adaptability, persuasiveness, self-confidence, and an optimistic attitude.
    • Must have a valid Texas driver’s license and a reliable vehicle with the minimum auto insurance required by the State – must keep license and insurance current or have reliable transportation.
  • 28 Days Ago

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Network Operations Center Analyst
  • Evotech Llc
  • San Antonio, TX FULL_TIME
  • Job Summary: As a Network Operations Analyst you monitor endpoints and provide customer service from the Network Operations Center. The Analyst will be part of a Technical Operations Team that is the ...
  • 12 Days Ago

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Network Support Specialist
  • Tech Center
  • San Antonio, TX OTHER
  • POSITION SUMMARY/RESPONSIBILITIES Responsible for providing daily tier 2 technology and productivity-tool support, both desk side as well as over the telephone. Responsible for providing additional ex...
  • 1 Month Ago

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Nurse Practitioner for HAVIT Medical Center
  • BHS Physician Network, Inc
  • San Antonio, TX OTHER
  • Summary Provide direct patient care services; augment a physician's ability to provide medical services to patients; perform diagnostic and therapeutic procedures, order lab studies and professional c...
  • 1 Day Ago

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Manager, Network Services
  • Bexar County
  • San Antonio, TX FULL_TIME
  • Under general direction, is responsible for designing, implementing, and maintaining our organization's network and telecommunications infrastructure ensuring it meets our business needs while maintai...
  • 25 Days Ago

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Medical Assistant for STCC Medical Center
  • Staff BHS Physician Network, Inc
  • San Antonio, TX OTHER
  • $1000 Sign On Bonus Summary Medical office position responsible for providing direct nursing care in a medical office setting under the direction of a physician, assists medical providers, and maintai...
  • 14 Days Ago

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0 Network Control Center Manager jobs found in San Antonio, TX area

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Warehouse Assistant
  • Vogt Enterprises Inc
  • San Antonio, TX
  • Job Description Job Description WAREHOUSE ASSISTANT Come join the Vogt Auction family in the exciting and always-changin...
  • 4/24/2024 12:00:00 AM

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Forklift Operator
  • Walmart
  • San Antonio, TX
  • **Job Summary:** As a Forklift Operator at Walmart, you will be responsible for safely and efficiently operating forklif...
  • 4/24/2024 12:00:00 AM

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Sr. Project Manager - Transportation Planning
  • CDM Smith
  • San Antonio, TX
  • **36649BR** **Requisition ID:** 36649BR **Business Unit:** NAU **Job Description:** Creates project definitions, schedul...
  • 4/23/2024 12:00:00 AM

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Lot Attendant
  • Enterprise Truck Rental
  • San Antonio, TX
  • **Lot Attendant** **Job ID** 388416 San Antonio, TX **Overview** Enterprise Holdings is seeking a responsible, dedicated...
  • 4/23/2024 12:00:00 AM

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Supply Technician
  • Reef Systems
  • San Antonio, TX
  • We are currently searching for a Supply Technician to provide various administrative non- personal services for the Depa...
  • 4/22/2024 12:00:00 AM

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Stockroom Associate / Delivery Driver
  • Applied Industrial Technologies, Inc.
  • San Antonio, TX
  • ** Stockroom Associate / Delivery Driver** Location: San Antonio, TX, US, 78218 Company: 1100-Applied Industrial Technol...
  • 4/21/2024 12:00:00 AM

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Warehouse Worker
  • Lone Star Materials Inc
  • San Antonio, TX
  • ** Warehouse Worker** **Job Category****:** Operations **Requisition Number****:** WAREH006326 Showing 1 location **Job ...
  • 4/20/2024 12:00:00 AM

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Sr. Procurement Specialist
  • StandardAero
  • San Antonio, TX
  • Sr. Procurement Specialist San Antonio, Texas Build an Aviation Career You're Proud Of Your work ties us all together, h...
  • 4/10/2024 12:00:00 AM

San Antonio (/ˌsæn ænˈtoʊnioʊ/; from Spanish, "Saint Anthony"), officially the City of San Antonio, is the seventh-most populous city in the United States, and the second-most populous city in both Texas and the Southern United States, with more than 1.5 million residents. Founded as a Spanish mission and colonial outpost in 1718, the city became the first chartered civil settlement in present-day Texas in 1731. The area was still part of the Spanish Empire, and later of the Mexican Republic. Today it is the state's oldest municipality. The city's deep history is contrasted with its rapid rec...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Control Center Manager jobs
$112,457 to $148,677
San Antonio, Texas area prices
were up 1.2% from a year ago

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Brian Randazzo, 455th Expeditionary Communication Squadron network technician, said the network control center places resources toward the morale network so people can be in the right mindset while at work.
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