Network Control Center Supervisor jobs in Bergenfield, NJ

Overview

SP is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

Responsibilities

Assist in the scheduling and day-to-day management of the traffic officers that direct and control traffic for the Company, while adhering to Company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.

• Schedule officers for all identified traffic control locations.
• Enlist additional traffic control officers to cover shifts as needed. 
• Monitor the day-to-day activities of traffic control officers.
• Notify management of any performance deficiencies for individual traffic control officers.

Qualifications

• Police Department rank of sergeant or above
• Minimum 2 years experience in directing and controlling traffic in the area
• Valid state-issued traffic control flagger certification
• License Requirement - The employee will be required to have and maintain a valid state driver’s license with a current address an acceptable driving record. 
• Oral Communication Skills – Ability to speak clearly; listen and get clarification; and respond well to questions
• Written Communication Skills – Ability to write clearly and informatively; and read and interpret written information
• Customer Service Skills – Ability to maintain a positive attitude; and respond to requests for service and assistance
• Adaptability – Ability to adapt to changes in the work environment; and deal with change, delays, or unexpected events
• Judgment – Ability to exhibit sound and accurate judgment
• Availability to Work - Special shift requirements, if any, will vary depending on a location's hiring needs.  If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit, stand; walk, use hands and fingers, handle or feel objects.  The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds.

SP is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

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