Network Control Center Supervisor supervises network control technicians in the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Oversees routine testing, configuration changes, or network hardware or software upgrades. Being a Network Control Center Supervisor ensures network traffic and performance monitoring processes are running to identify and troubleshoot any issues. Responds to incidents using standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Supervisor coordinates with vendors and service providers to ensure required service and quality levels are delivered. Requires a bachelor's degree. Typically reports to a manager. The Network Control Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Network Control Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
General Responsibilities
Responsible for assisting the Conference Center Manager in the coordination of the Conference Center department to meet the missions of guest satisfaction, property appearance and employee support established by Stoney Creek Hotel & Conference Center. Decision-making is focused on implementing practical, timely solutions. The job requires getting things done quickly and handling a variety of activities. Self-assurance, and the confidence to purposely drive toward results while constantly problem-solving and engaging in the commitment of others is essential. A leadership style that is firm and goal oriented, and yet motivates, trains, and engages others in an enthusiastic way is important.
Supervision Received/Provided
This position is closely supervised by the Conference Center Manager.
Essential Duties
Task List
Other Duties
Required Education/Certifications/Training/Experience
Technical Skills and Abilities:
Benefits of working at Stoney Creek Hotels
If you are a full-time employee, you will also receive these benefits in addition to the amazing benefits above:
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