Network Control Center Supervisor supervises network control technicians in the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Oversees routine testing, configuration changes, or network hardware or software upgrades. Being a Network Control Center Supervisor ensures network traffic and performance monitoring processes are running to identify and troubleshoot any issues. Responds to incidents using standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Supervisor coordinates with vendors and service providers to ensure required service and quality levels are delivered. Requires a bachelor's degree. Typically reports to a manager. The Network Control Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Network Control Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
This is a full-time career opportunity (approximately 40 hours per week) based out of our Hanover financial center in Hanover, PA (York County). Must be available to be scheduled around branch operation hours (no Sundays).
The Financial Center Supervisor is responsible for providing an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. Provide customers with a one stop experience regarding their financial needs, by focusing on customer-centric conversations to deepen relationships and become their trusted advisor. Oversee the daily operational activities of the financial center, coach employees toward achievement of team and individual goals, and ensure sound compliance and risk measures are maintained.
High School Diploma or equivalent. (Required)
Associate Degree or the equivalent experience. Specialty: business or other related. (Preferred)
2 or more years related business or sales experience. (Required)
1 or more years supervisor or team leader. (Preferred)
This position may require incumbent to be registered in the Nationwide Mortgage Licensing System and Registry. Incumbents who are required to register will be notified in writing.
0 Network Control Center Supervisor jobs found in York, PA area