Network Control Technician monitors performance and performs maintenance processes to ensure network systems operate at required levels of speed and reliability. Identifies and troubleshoots network issues and follows procedures to resolve problems. Being a Network Control Technician documents network issues and configuration changes as soon as they occur. May perform upgrades, preventative maintenance, or equipment installation. Additionally, Network Control Technician follows standard operating procedures to notify users of outages or changes to network status. May require an associate degree. Typically reports to a manager. The Network Control Technician work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Network Control Technician typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Description
Working Job Description
Performs identified Move/Add/Change (MAC) activity to include all required network modifications both physical and logical. May include moving/adding connection in network closet and terminating port connections at the end location (desk/office/conference room, etc.). May include necessary changes within the switch to accommodate port activation.
Perform as first responder to ITSM and Service Now problem tickets. Can include a variety of duties to include customer contact, problem identification, and research, taking corrective action, acquiring additional support, documentation, and problem closeout.
Support other network personnel as required with the installation/modification of network infrastructure and components. Support during off-hours and weekends may be required for maintenance windows and break/fix.
Monitors, controls, and isolates problems in a data communications network. Monitors all network activity. Activates / deactivates network lines according to established schedules. May perform first- and/or second-level problem determination first level is help desk. Interfaces with users and/or network vendors.
Sets up and tests a variety of systems and hardware components prior to field deployment. Analyzes failed equipment according to established methods or procedures and determine whether equipment is repairable in-house or must be returned to the vendor for repair. Performs standard repairs and tests of components or equipment that can be repaired in-house. Tests incoming repaired items from vendor to ensure that repairs were properly done. Ensure compliance with standard IT security rules and regulations.
Physically install network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets including:
Requirements
Three to five years of experience as a Network Technician.
Desired Certifications
Secret Security Clearance Required
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0 Network Control Technician jobs found in Syracuse, NY area