Network Engineering Director plans, designs, and develops all aspects of network systems that will meet an organization's requirements for performance, security, and compliance with relevant standards and regulations. Identifies network requirements for hardware, software, and services that will provide optimal solutions and meet the capacity requirement for the organization. Being a Network Engineering Director directs network architecture design, feasibility, and cost studies. Develops monitoring, maintenance, expansion, contingency, and recovery plans and strategies to ensure the network is responsive to changes in demand. Additionally, Network Engineering Director keeps abreast with the latest technologies and best practices and utilizes vendors and providers to provide additional resources to support networks. Usually is certified and has deep knowledge of vendor-specific products. Requires a bachelor's degree in computer science, electrical engineering or equivalent. Typically reports to a director. The Network Engineering Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Engineering Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
The Director of Operations is responsible for all technical operations – including but not limited to growth and training of the technical staff, implementation and research of technologies, driving innovation and service enhancements to our customers, and ensuring the integrity of our network.
Customer Service Excellence - In keeping with our mission for customer satisfaction, all jobs carry with them an overriding responsibility to provide exceptional internal and external customer service in terms of quality, timeliness, and assistance. Commitment to service excellence is expected of all employees as they perform their tasks. This position supports the company’s Root Belief: We believe connected communities become thriving communities; by researching, evaluating, and developing implementation strategies for new technologies and services in order to enhance company revenues and brand.
Education & Experience
● Bachelor’s degree in MIS, IT, Computer Science, or a related field, required.
● Two to three years in wireless technology, required.
● Two to three years in Cisco Technologies, required.
● Three to four years in PC and networking technology, required.
● Four to five years in networking, required.
● Five to seven years management/supervision, required.
● Two to three years engineering, preferred.
● Certified Cisco Network Associate or MCSE, required.
Knowledge, Skills, and Abilities
● Knowledge of networking standards, protocols, security, troubleshooting, and performance tuning.
● Knowledge in hardware provisioning, installation, configuration, maintenance, and troubleshooting.
● Knowledge of system administration, including system maintenance, workstation support, Internet connectivity, security services, redundancy, disaster recover, load monitoring, and back-up procedures.
● Knowledge of telecommunications technology and terminology.
● Knowledge of PC, laptop, and server hardware and computer operating systems including Windows, Unix, and OS/400.
● Knowledge of design, implementation and maintenance of LAN/WAN networks.
● Knowledge of database support systems.
● Knowledge of Microsoft Office products.
● Skill in customer service and customer relations.
Equal Opportunity Employer
Job Type: Full-time
Benefits:
Schedule:
Work Location: In person
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