Network Engineering Manager manages and implements the plans, designs, and development of all aspects of network systems that will meet an organization's requirements for performance, security, and compliance with relevant standards and regulations. Identifies network requirements for hardware, software, and services that will provide optimal solutions and meet the capacity requirement for the organization. Being a Network Engineering Manager conducts network architecture design, feasibility, and cost studies. Develops monitoring, maintenance, expansion, contingency, and recovery plans and strategies to ensure the network is responsive to changes in demand. Additionally, Network Engineering Manager keeps abreast with the latest technologies and best practices and utilizes vendors and providers to provide additional resources to support networks. May be certified or has deep knowledge of vendor-specific products. Requires a bachelor's degree in computer science, electrical engineering or equivalent. Typically reports to a director. The Network Engineering Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Engineering Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Job Description:
Responsible for building and leading a team to deliver technology products and services that meet business outcomes. Ensures people development through coaching, mentoring, feedback, and hands-on career development. Develops a technology strategy and ensures technology solutions comply with applicable standards. This role advocates and advances modern, Agile solution delivery practices and evangelizes great design, engineering and organizational practices. Accountable for team/program level resource and financial management; builds and maintains teams through talent acquisition. Sets maturity objectives and enables individuals/teams to with training & resources to achieve them. Sets and tracks quality and performance objectives. Facilitates performance and career development of individuals through performance reviews, coaching, and building individual development plans that are needed to develop competencies and skills. Understands individual and team maturity and performance through team/client feedback. Manages relationships with the business and technology leaders, and vendors for technical products. Accountable for solution delivery management as relevant to their teams e.g. prioritizing tech debt, compliance and security items, and supporting audits. Accountable to ensure all relevant risk, financial, and compliance polices and standards are met. Accountable for the application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews). Creates the technology strategy for their technical domain. Ensures that execution is aligned with product strategy by working with Product Management, Product Owners, and other stakeholders. Creates an inclusive and healthy working environment, and helps to resolve organizational impediments/blockers. Leads and creates followership in Communities of Practice in the organization. Manages a team.
The role is responsible for directing the physical and logical engineering deliverables, workflow and priorities for Global Networks. The Network Engineering Manager must always display good judgment and promotes this philosophy throughout the organization. The person in this role must understand the dynamics of risk vs. speed vs. quality. A fourth element to consider is how those choices impacts costs/finances and commitments. This position is in direct line to the technical services delivery workflow. The position must drive adherence to and the use of standards, product sets, templates, systems and artifacts which are important elements to achieving successful outcomes. They must understand how to identify problems early enough in the process to preserve change windows and dates; how and when to stop Design/Implementations or fight through to a successful completion.
The Network Manager is a point of escalation, solves problems and is a key decision maker. Areas of knowledge include but not limited to Voice (Enterprise, Trader and Contact Center), Unified/Real-Time Communications, Voice Messaging and Voice Recording (QA and Regulatory), Switched Voice and Transport Services, Cable and Building technologies, IP Network/Wide Area and Optical Technologies, Network Appliance/Firewalls, Extranet, Proxies, DNS/DHCP. The person in this role needs to know how to collaborate.
This position will interface directly with internal and external customers, network architecture and engineering, deployment and product/service management, operations, vendors, consultants and contractors. Strong written, verbal and presentation skills are a must. The Network Manager is a “thought-leader” and must be able to represent the strategic vision and goals of the organization to various stakeholders and shareholders.
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Shift:
1st shift (United States of America)Hours Per Week:
40Clear All
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