Network Operations Director manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Director provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Director leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Requires a bachelor's degree in engineering or it. Typically reports to a director. The Network Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Diamond Communications LLC (“Diamond”) is seeking a Fiber Optic Plant and Network Operations Technician for its Jackson, Wyoming territory. Diamond is a dynamic, expanding company in the rapidly growing telecommunications infrastructure industry.
Diamond is one of the largest privately-owned tower companies in the U.S. Diamond owns and/or manages more than 4,000 tenanted sites. In addition, through Diamond’s Site Management business, we actively manage and market over 290,000 locations on behalf of third parties for wireless communications purposes. Diamond is management controlled with access to significant capital for acquisitions, providing a unique opportunity to join a market leading operating company, while also being part of an active private equity investment team within the business. Diamond is located in the United States, with offices in seventeen states and Puerto Rico.
Responsibilities
Safety
· Ensure compliance with all Diamond and site-specific safety requirements for all stakeholders, to support and achieve zero injuries, incidents or accidents
· Assist with Employee, subcontractors and vendor safety orientations
· Project site safety inspection and audits
Quality Control
· Assist with effective communication regarding tasks and changes in operations as defined by Supervisor
· Maintain a clean and safe physical environment
· Site inspections to ensure compliance with Diamond and other specifications, processes and procedures
Financial
· Follow Diamond accounting procedures for travel and maintenance reimbursement
Network Technical Support
· Tasks include, but are not limited to:
Fiber Optic Plant Technical Support
· Inside and outside fiber optic plant installation
· Troubleshoot and correct all fiber optic network anomalies
· Underground fiber optic cable locating
General
· Complete basic maintenance procedures as required
· Assist with Telecom Plant Construction and Business Development activities as required
· Perform all duties in a safe and professional manner
· Position will be located in northwest Wyoming for the period from May 1 through Oct 31 (Housing can be arranged if primary residence not in this area)
· Other duties as assigned
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