Network Operations Director jobs in New Haven, CT

Network Operations Manager

Spot On Networks, the leading provider of managed wireless solutions to the multifamily and commercial building industries is looking for a Network Operations Manager to oversee the configuration, health, deployment and improvement of our nationwide wireless networks as well as manage our internal network infrastructure. Started by major players in the telecommunications industry and in business since 2005, Spot On Networks is highly regarded as a nationwide leader of in-building wireless solutions.

Duties and Responsibilities

• Oversee the deployment and configuration of customer-facing wireless networks
• Oversee the deployment and health of our internal company networks
• Lead IT and development teams to determine areas of IT infrastructure needing attention or expertise
• Manage the overall workflow of the IT departments including IT administration, network configuration, equipment procurement and provisioning and development
• Improve system performance including hardware and software decisions, server upgrades, database, security, reliability and speed
• Develop and maintain back-end network architecture
• Manage the documentation of all networks both customer facing and internal
• Ensure back-up of all data
• Keep up to date with equipment vendors and new releases and communicate new feature sets to team

Skills and Qualifications

• 3 years solid background in network administration and architecture
• Hardware and software configuration WLAN, LAN and WAN
• Information security best practices
• High level problem solving and communication skills
• Professional certification (e.g. CCNP, CCDP)
• In-depth understanding of communication protocols (mainly TCP/IP) and routing procols
• Familiarity with access control models and network security
• Knowledge of coding languages
• Experience with network diagnostic, monitoring and analysis tools
• Solid understanding of network operating systems (JUNOS, Cisco IOS)
• Sharp troubleshooting skills
• Ability to work independently and with a team
• Organizational and mentoring skills
• Ability to prioritize
• BS/BA in Computer Science, Engineering or related field

Spot On Networks offers a competitive benefits package, 401K and paid time off. We are a fast-paced and passionate organization looking for highly skilled and passionate individuals who can help grow our business. We look forward to meeting you!

Job Type: Full-time

Salary: $80,000.00 - $85,000.00 per year

Basic Function:

Spot On Networks’ (“SON”) Manager - Technology is responsible for creating and developing all of the systems and functions needed to satisfy the SON Marketing Group’s needs. The Technology Group is responsible for the acquisition, provisioning and delivery of all equipment elements necessary to implement all of SON’s services in addition to application development to support Marketing’s needs.

Specific responsibilities include:

• Manage all technology solutions according to service type, feature set and network topology for internal and Customer facing applications
• Responsible for all back office systems including data bases, AWS, Peachtree, etc.
• Manage application development and deployment of all Customer facing services
• Manage Technology and Network Operations Center staffs to include hiring, performance management, employee development, training/development, and succession planning
• Be prepared to travel to customer sites to survey, design and solve issues.
• Manage multiple high priority, deadline driven tasks
• Execute strategies as directed by the Sr. Director of Marketing and Sales
• Meet contractual SLAs for metrics including: system availability, application response time, and financial processing accuracy
• Oversee quality, speed and cost of equipment elements within SON’s service offerings
• Communication – responsible for communicating key initiatives and culture to technology team
• Communicate with all of the leadership team the overall SON technology strategy
• Leadership – set the energy level and sense of urgency with direct team, partners and peer groups. Demonstrate visible leadership.
• Innovation – deliver new products and services utilizing emerging and leading edge technologies developed with the Director – Network Architecture
• Establish and maintain relationships with key equipment partners and distributors.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Computer networking: 5 years (Preferred)
• LAN: 3 years (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: In person