Network Operations Director jobs in Seattle, WA

Network Operations Director manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Director provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Director leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Requires a bachelor's degree in engineering or it. Typically reports to a director. The Network Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Supervisor, Starlink Network Operations
  • SpaceX
  • Redmond, WA FULL_TIME
  • SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

    SUPERVISOR, STARLINK NETWORK OPERATIONS

    Starlink, our revolutionary satellite constellation, will deliver low-latency broadband internet worldwide. As a member of the Starlink Network Operations team, you will lead the team that monitors overall network health, ensuring that issues on the Starlink network are rapidly identified and resolved to deliver a reliable experience for our customers.

    Your primary responsibility will be to lead a team of technicians responsible for quickly responding to network issues, triaging, mitigating and resolving service outages. You will have responsibility for hiring, personnel development, and developing a culture of operational rigor where network health comes first. You will partner with other internal teams to drive business and engineering to improve the future network, and will be a critical voice in the development of our team and program strategy. We're looking for excellent problem solvers that succeed in wearing many hats (supervisor, trainer, technician, analyst), move quickly and proactively, are strong communicators, and fiercely advocate within the Starlink organization to ensure that the network delivers a great experience for our customers.

    RESPONSIBILITIES:

    • Lead an hourly workforce of technicians by assessing employee performance, managing quality of work, providing positive/constructive feedback, facilitating conflict resolution, and addressing repeat issues with corrective actions, performance improvement plans or through disciplinary means
    • Lead by setting an example, taking feedback from all levels of the organization, and motivating your organization to achieve the highest level of results
    • Monitor and improve operations, ensuring a safe work environment
    • Ensure established processes are being followed to guarantee that the team is correctly and appropriately responding to network issues
    • Utilize quantitative and qualitative methods to understand root cause of new and trending issues
    • Develop triage methods and troubleshooting playbooks that empower the team to deliver quicker response time, escalation decisions and resolution speed
    • Collaborate with internal automation and tooling development teams to identify capabilities that increase the Network Operations Center performance and productivity
    • Partner and create training programs, along with coaching tools, that enable our technicians to be knowledgeable, nimble, technically capable, and excellent communicators
    • Develop reporting and analytics that measure internal team successes and performance
    • Actively monitor and grow the workforce, ensuring team members are challenged and performing at the expected standards
    • Manage scheduling, time off, and time cards for the Network Operations Center team to ensure 24/7 coverage is maintained

    BASIC QUALIFICATIONS:

    • Bachelor's degree and 2 years of leadership experience in one or more of the following; OR high school diploma or equivalency certification and 5 years of leadership experience in one or more of the following:
      • Customer Operations
      • Network Operations Center (NOC)
      • Security Operations Center (SOC)
      • Managed service provider (MSP)
      • Network Engineering

    PREFERRED SKILLS AND EXPERIENCE:

    • Experience managing a team as either a front-line supervisor, shift lead, or team lead
    • Bachelor's degree in network engineering, computer science, cybersecurity, engineering, or similar technical discipline
    • Completion of a leadership and rotational development and/or IT service management incident management programs
    • Experience in training, learning and development, analytics, vendor management, or content management role
    • Excellent written and verbal communication skills
    • Strong project management, and organizational skills
    • Experience in mission-critical operations where outstanding attention to detail is required to ensure success
    • Technical aptitude - experience with networking, hardware troubleshooting, software development, etc.
    • Experience with reporting tools (Advanced Excel, SQL, dashboarding/reporting/visualization platforms)
    • Active associate level certifications including Cisco, Juniper, CompTIA, or other industry certifications

    ADDITIONAL REQUIREMENTS:

    • Willingness to work extended hours and non-scheduled days when needed to meet critical deadlines
    • This is not a remote position and will require relocation if not already local to the Redmond, WA area
    • Must be available to work 10 hours a day on the following shifts:
      • 2nd Shift: Weekdays (1pm - 11pm)
        • Monday - Friday

    COMPENSATION AND BENEFITS:

    Pay Range:

    Network Operations/Supervisor: $105,000.00 - $135,000.00

    Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

    Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock, stock options, or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Exempt employees are eligible for 5 days of sick leave per year.

    ITAR REQUIREMENTS:

    • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. * 1157, or (iv) Asylee under 8 U.S.C. * 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR .

    SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

    Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at (310) 363-6000.

     

  • 15 Days Ago

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Network Development Engineer, Enterprise Network Operations
  • Amazon Data Services, Inc.
  • Carnation, WA FULL_TIME
  • At Amazon, we believe that every day is “Day One.” A day to take the first step. A day to meet new challenges. A day where your own ideas can turn into reality. Working for Amazon is a new excitement ...
  • 4 Days Ago

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Network Development Engineer, Enterprise Network Operations
  • Amazon Data Services, Inc.
  • Woodinville, WA FULL_TIME
  • At Amazon, we believe that every day is “Day One.” A day to take the first step. A day to meet new challenges. A day where your own ideas can turn into reality. Working for Amazon is a new excitement ...
  • 4 Days Ago

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Network Development Engineer, Enterprise Network Operations
  • Amazon Data Services, Inc.
  • Kenmore, WA FULL_TIME
  • At Amazon, we believe that every day is “Day One.” A day to take the first step. A day to meet new challenges. A day where your own ideas can turn into reality. Working for Amazon is a new excitement ...
  • 4 Days Ago

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Network Development Engineer, Enterprise Network Operations
  • Amazon Data Services, Inc.
  • Seattle, WA FULL_TIME
  • At Amazon, we believe that every day is “Day One.” A day to take the first step. A day to meet new challenges. A day where your own ideas can turn into reality. Working for Amazon is a new excitement ...
  • 4 Days Ago

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Network Development Engineer, Enterprise Network Operations
  • Amazon Data Services, Inc.
  • Redmond, WA FULL_TIME
  • At Amazon, we believe that every day is “Day One.” A day to take the first step. A day to meet new challenges. A day where your own ideas can turn into reality. Working for Amazon is a new excitement ...
  • 4 Days Ago

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0 Network Operations Director jobs found in Seattle, WA area

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Sr. Network Infrastructure Engineer (SD-WAN, CCIE, CCNP Required ) --- Remote and Onsite Once a week ---- LOCALS ONLY ---- NO THIRD PARTIES PLS
  • Zillion Technologies, Inc.
  • Seattle, WA
  • NO THIRD PARTIES CALLS PLS THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship ar...
  • 3/19/2024 12:00:00 AM

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Strategic Sales Proposal Writer or Senior, DOE
  • Cambia Health Solutions, Inc
  • Seattle, WA
  • Strategic Sales Proposal Writer or Senior, DOE Remote opportunity for residents of OR, WA, ID and UT Primary Job Purpose...
  • 3/18/2024 12:00:00 AM

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Managing Director, Information Security & Governance
  • Slalom Consulting
  • Seattle, WA
  • About Us Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, ou...
  • 3/16/2024 12:00:00 AM

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Clinical Supervisor (Swing Shift)
  • Crisis Connections
  • Seattle, WA
  • Job Type Full-time Description Position Title: Clinical Supervisor Reports to: Director of Clinical Services Type: Full-...
  • 3/16/2024 12:00:00 AM

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Sr Network & Security Architect - primarily remote with weekly client visits in the Los Angeles/Orange County areas
  • Calance
  • Seattle, WA
  • Salary: $190-270k/yr The Network & Security Architect provides education, guidance and thought leadership on emerging ne...
  • 3/15/2024 12:00:00 AM

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Director of Infrastructure
  • Xenon arc
  • Bellevue, WA
  • About Xenon Arc At Xenon arc, Inc. our vision is to redefine distribution by transforming the way producers go to market...
  • 3/15/2024 12:00:00 AM

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Senior Service Technician - Security Solutions
  • Allied Universal® Technology Services
  • Seattle, WA
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 2/14/2024 12:00:00 AM

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Senior Service Technician - Security Solutions
  • Allied Universal® Technology Services
  • Kirkland, WA
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 2/14/2024 12:00:00 AM

Seattle (/siˈætəl/ (listen) see-AT-əl) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With an estimated 730,000 residents as of 2018[update], Seattle is the largest city in both the state of Washington and the Pacific Northwest region of North America. According to U.S. Census data released in 2018, the Seattle metropolitan area’s population stands at 3.87 million, and ranks as the 15th largest in the United States. In July 2013, it was the fastest-growing major city in the United States and remained in the Top 5 in May 2015 with an annual...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Operations Director jobs
$187,607 to $241,051
Seattle, Washington area prices
were up 2.8% from a year ago

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This is an opportunity for a technology executive to join the team that is driving and executing on Visa's network transformation vision.
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Network Operations Director in South Bend, IN
The NOC oversees infrastructure and equipment (from wiring to servers), wireless systems, databases, firewalls, various related network devices (including IoT devices and smart phones), telecommunications, dashboards and reporting.
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