Network Operations Manager jobs in Lincoln, NE

Network Operations Manager manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Manager provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Manager leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Typically requires a bachelor's degree. Typically reports to a director. The Network Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Network Operations Center Technician
  • Isotropic Network
  • Murdock, NE FULL_TIME
  • Full Time ***Seeking 2nd shift - 4pm-12am - Tuesday-Saturday*** 

    Mission Statement

    Connecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.

    Position Description
    The Network Operations Center – Technician is a full-time, entry-level position at Isotropic Networks. The position is located at the company’s facility in Murdock, NE. The work schedule may include Weekends, Holidays, Night Shift, Overtime, and Travel (<20%).

    Responsibilities
    • Provide first point of contact for technical assistance to Isotropic Networks’ clients and partners in support of Isotropic’s satellite services, networks, and related equipment.
    • Remotely monitoring Very Small Aperture Terminal (VSAT) systems and terrestrial networks for failure or errors in performance.
    • Addressing concerns and resolving technical issues via telephone, e-mail message, and chat services. Generating trouble tickets and documenting change requests to record and track interactions and actions.
    • Responding to automated monitoring notifications, providing reports to customers and participating on process improvement initiatives.
    • Answer incoming customer questions or concerns; research any needed issues; and take full ownership for responding back to customers with a resolution to their problem within the time limit specified by company policy.
    • Create performance reports for customer systems and services.
    • Assist in the installation, operation, and maintenance of earth station, VSATs, and associated equipment.
    • Executes customer-initiated ‘Service Configuration Requests’ based on Isotropic processes and practices.
    • Monitor equipment operation and performance histories to ensure associated equipment is properly functioning and operating as designed.
    • Respond to all customer inquiries through excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner.
    • Use of Isotropic and other vendor software to identify and troubleshoot client’s technical issues accurately and in a timely manner.
    • Handling sensitive or confidential customer data in a professional, responsible manner.
    • Aiming to resolve issues on the first interaction by being proactive and demonstrating advanced product knowledge.
    • Completing any special project assignments and assisting in other areas during lower customer contact periods.
    • Other duties as assigned by Isotropic management.
    Requirements
    • Basic understanding of Internet Protocol addressing.
    • Knowledge of configuring NAT and VLAN.
    • Experience with operating network management tools and understanding network reporting.
    • High level of understanding of troubleshooting methodologies.
    • Ability to work off hours, weekends, or night shifts as required to support a 24 x 7 network operations center (NOC).
    • Exceptional interpersonal, communication, initiative, and leadership abilities.
    • Effective analytical, planning, organizational, and documentation skills.
    • Team player along with the ability to multitask and work in a stand-alone capacity.
    • Ability to analyze information and evaluate results to choose the best solution and to solve problems that are identified.
    • Able to interpret information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events based on logical analysis.
    • The ability to communicate and understand complex information and ideas.
    • Excellent oral/written communication and soft skills are required for providing information to colleagues and clients by telephone, in written form, e-mail, or in person.
    • Critical thinking skills and adaptation in complex situations that drive decision-making processes producing successful outcomes.
    • Continuously demonstrate a high sense of urgency, with the ability to perform under pressure.
    • Candidate must enjoy being part of a close-knit team and helping co-workers succeed.
     
    Physical Requirements
    • Prolonged periods of sitting at a desk and working on a computer
    • Must be able to lift up to 50lbs at a time
    • Must be able to use both hands
    • Repetitive finger motion/computer use
    • Must be able to have close and distant vision
    • Must be able to crawl in small spaces
  • 1 Month Ago

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Network Operations Center Technician (NOC Tech)
  • Isotropic Network
  • Murdock, NE FULL_TIME
  • Mission StatementConnecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.Position DescriptionThe Network Operations Center – Technician is a full-time, entry-lev...
  • 1 Month Ago

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Network Operations Center Tech (NOC Tech) - Murdock, NE
  • Isotropic Network
  • Murdock, NE FULL_TIME
  • **Seeking 2nd (4pm-12am) and 3rd shift (12am-8am)**Mission StatementConnecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.Position DescriptionThe Network Opera...
  • 12 Days Ago

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Dietary Manager
  • Care Network
  • Waverly, NE FULL_TIME
  • **$2,500 Sign on Bonus** Amazing things are happening at The Mulberry at Waverly. Come put your passion of cooking to work in our skilled rehab and nursing community. Working in one of our communities...
  • 13 Days Ago

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Dietary Manager
  • Care Network
  • Blue, NE FULL_TIME
  • In keeping with our organization’s goal of improving the lives of the residents we serve, the Dietary Manager position is responsible for providing nourishing food to residents, guests, and employees ...
  • 1 Month Ago

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Network Operations Center (NOC) Level I Technician
  • OPTK Networks
  • Lincoln, NE FULL_TIME
  • Looking for a professional and supportive work environment? OPTK Networks is dedicated to providing an exceptional workplace experience for all employees. We prioritize creating a culture where talent...
  • 18 Days Ago

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0 Network Operations Manager jobs found in Lincoln, NE area

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Desktop Support Specialist
  • Apex Systems
  • Lincoln, NE
  • Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our...
  • 4/25/2024 12:00:00 AM

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Information Professional
  • US Navy
  • Lincoln, NE
  • About In the Navy, information technology (IT) plays an important role in everything from electronic mail systems, to sh...
  • 4/23/2024 12:00:00 AM

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Computer Specialist (Software), Level III
  • City Of New York
  • Lincoln, NE
  • The mission of the New York City Police Department is to enhance the quality of life in New York City by working in part...
  • 4/23/2024 12:00:00 AM

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Onsite AV Support Technician II
  • AVI-SPL
  • Lincoln, NE
  • WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevat...
  • 4/22/2024 12:00:00 AM

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National Applications Specialist - Automation - Remote 80% Travel
  • Danaher Corporation
  • Lincoln, NE
  • Danaher Corporation National Applications Specialist - Automation - Remote 80% Travel in Lincoln , Nebraska Wondering wh...
  • 4/22/2024 12:00:00 AM

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Cloud Solution Architect - Migration Specialist (3480)
  • Smx Corporation
  • Lincoln, NE
  • Cloud Solution Architect Migration Specialist (3480)at SMX(View all jobs) (https://www.smxtech.com/careers/)United State...
  • 4/22/2024 12:00:00 AM

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IT Service Desk Support Specialist
  • kidwellcareers.com
  • Lincoln, NE
  • ** Kidwell, Inc.** ** IT Service Desk Support Specialist** Lincoln, NE 68508 At Kidwell, we are passionate about technol...
  • 4/22/2024 12:00:00 AM

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IT Support Analyst
  • ALLO COMMUNICATIONS
  • Lincoln, NE
  • At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of e...
  • 4/21/2024 12:00:00 AM

Lincoln is the capital of the U.S. state of Nebraska and the county seat of Lancaster County. The city covers 94.267 square miles (244.150 km2) with a population of 284,736 in 2017. It is the second-most populous city in Nebraska and the 71st-largest in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area in the southeastern part of the state called the Lincoln Metropolitan and Lincoln-Beatrice Combined Statistical Areas. The statistical area is home to 353,120 people, making it the 106th-largest combined statistical area in the United ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Operations Manager jobs
$122,034 to $157,910
Lincoln, Nebraska area prices
were up 0.8% from a year ago

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The following are major requirements and qualifications usually set by most employers to be satisfied by applicants for the network operations manager job.
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