Network Operations Manager jobs in Norfolk, VA

Network Operations Manager manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Manager provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Manager leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Typically requires a bachelor's degree. Typically reports to a director. The Network Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Network Operations Center Security Operations Remediation Manager- Norfolk, VA / Hybrid
  • PRA Group
  • Norfolk, VA FULL_TIME
  • We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Position Summary: Leads a team of Network Operations Center (NOC) professionals in managing the alerting and critical issue escalation while managing the day-to-day operations of the NOC team. Coordinates resources, notifications, communications, documentation, and reporting on key KPIs. Responsible for the Security Operations patching team in maintaining and reducing risks in the infrastructure. Ensure the secure operation of servers and workstations through proper application/operating system patching of vulnerabilities and application of configuration changes. Accountable for remediating software and hardware vulnerabilities and developing strong processes and controls to automate the vulnerability remediation process. NOTE- This role is Hybrid - will work onsite 3 days per week and work remote on Mondays and Fridays. Key Responsibilities (other duties may be assigned): Provide 24x7x365 escalation and monitoring support for global applications and systems Deploy, manage, and maintain all security patches for operating systems and applications Liaise with PRA Leadership concerning system and application issues Create and maintain training material for NOC engineers. Oversee the training and development of staff. Develop standard operating procedures and maintain documentation. Manage operational incidents on a 24x7 basis. Act as an escalation point for the various teams. Ensure tickets are completed timely, professionally and with a high degree of quality. Set clear expectations of daily activities, monitor the progress of service issues to their timely resolution, review and post completed incidents, problems, and changes Manage multiple concurrent interdisciplinary projects and ensure the cohesive working of the team. Ensure status communications are distributed to customers in accordance with procedures. Accountable for ensuring appropriate alerts are in place to ensure high availability of key platforms Monitor status of circuits, systems, database, applications, jobs, and security alerts. Analyze root causes of problems and find proactive ways to avoid them in the future Monitor and escalate the performance of after-hours tasks such as patching, code deployments, backups/restores, configuration changes and others. Provide high level of customer satisfaction for support tickets and requests. Build and maintain supportive working relationships with IT teams. Review and monitor alerts and escalations to ensure proper handling Working knowledge of security industry and ability to identify security risk criticality and urgency. In-depth technical knowledge of desktop and server applications and operating systems Working technical knowledge of TCP/IP and basic networking concept Hands on knowledge of software distribution tools and application packaging Patch management & patch automation experience Other duties as assigned Supervisory Responsibilities: Provide leadership, mentoring, and management of Tier 1/2 engineers in support of PRA’s highly available environment. Engineers may exist in multiple locations/time zones Develop team schedules to maximize coverage and responsiveness globally Prepare, document and present staff performance evaluations Demonstrated ability to solve complex technical problems with little or no assistance. Excellent written, verbal, and interpersonal skills Professional Experience/Qualifications: Bachelor’s degree in engineering, computer science, or information technology, or a demonstrable equivalent combination of formal education, on-the-job training, and/or work experience 5-10 years of experience in network, systems, and operations service support, including managing people and processes Experience in developing alerts using various monitoring tools such as Solarwinds, Ivanti Nuerons or LANdesk etc. Knowledge and Experience in managing Patching in an Enterprise, Global Organization that operates in multiple time zones and highly available Must be flexible to work both day and night shifts for scheduled and unscheduled absences of team members Working Knowledge of Data Center hardware, server software, databases, virtualization, storage technologies, backup systems, networking, and security Experience dealing with complex IP networks and diverse equipment Ability to work effectively with external vendors to escalate and resolve support issues quickly Well-developed problem solving and critical thinking skills, with the ability to think creatively in fast-paced environment Strong verbal and written communication skills to convey technical guidance and information to users as well as be able to effectively use spreadsheets, Visio, and project management programs Ability to lift equipment i.e., racking server equipment in the data center The ability to manage multiple simultaneous and diverse technology issues to resolution, with minimal supervision and an unbeatable sense of urgency Highly motivated individual with passion for customer service and follow-through Work Environment: Work is performed in an office environment with telephones, personal computers, and printers. The office environment is an open workspace with individual workstations. The noise level of the environment is usually moderate. This position is a sedentary position with seldom to occasional lifting of less than 11 pounds; requires frequent lifting of less than 1 pound; and may require standing less than or equal to 1/3 of the day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace. As a global leader in acquiring and collecting nonperforming loans, PRA Group returns capital to banks and other creditors to help expand financial services for consumers. With thousands of employees worldwide, PRA Group companies collaborate with customers to help them resolve their debt. For more information, please visit www.pragroup.com.
  • 2 Months Ago

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Network Operations Center Security Operations Remediation Manager- Norfolk, VA / Hybrid
  • PRA Group Deutschland GmbH
  • Norfolk, VA FULL_TIME
  • We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Position Summary: Leads a team of Network Operations Center (NOC...
  • 2 Months Ago

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assistant manager-sales
  • S_Operations
  • Elizabeth, NC FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $16.50? Why should I apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed! Full-Time Emp...
  • Just Posted

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Network Operations Specialist
  • Dhara Consulting Group
  • Norfolk, VA FULL_TIME
  • Today Secret Early Career (2 yrs experience) $50,000 - $60,000 No Traveling Intelligence Norfolk, VA (ON-SITE/OFFICE) Apex Systems has an immediate need for an IT Operations / Incident Response Office...
  • 13 Days Ago

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Kitchen Manager
  • Mirkin Solutions - Your People Operations People
  • Norfolk, VA OTHER
  • Sababa Beachaway is a co-ed residential summer camp for rising fourth through twelfth graders, located in Norfolk, Virginia. Sababa immerses campers in the magic and majesty of the beach, adds the rig...
  • 15 Days Ago

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(ORF) Part Time Ramp Agent
  • OPERATIONS - Operations
  • Norfolk, VA PART_TIME
  • Key responsibilities Lift baggage, boxes, or cargo weighing up to 70 lbs. throughout your shift May require lifting over 100 items for a single aircraft Push/pull loaded and empty carts during loading...
  • 12 Days Ago

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0 Network Operations Manager jobs found in Norfolk, VA area

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Network Technician
  • Premier Group Recruitment
  • Norfolk, VA
  • Job Description Job Description Contract Role No C2C / Secret Clearance Required The Opportunity: We are seeking a highl...
  • 4/14/2024 12:00:00 AM

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Linux Engineer
  • Insight Global
  • Norfolk, VA
  • Must-haves Bachelor's degree in Computer Science, Computer Engineering, or related discipline plus 4 to 7 years of direc...
  • 4/13/2024 12:00:00 AM

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Systems Admin
  • Marathon TS
  • Norfolk, VA
  • Marathon TS is in search of a Systems Administrator Mid to support the efforts of our client at Naval Station Norfolk in...
  • 4/13/2024 12:00:00 AM

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Cyber Security Specialist
  • Apex Systems
  • Norfolk, VA
  • Cyber Security Specialist - Location: Onsite in Norfolk VA - Contract Layout: Long Term Contract - Contract Pay: $25.00 ...
  • 4/13/2024 12:00:00 AM

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Cyber Security Specialist
  • Apex Systems
  • Norfolk, VA
  • Cyber Security Specialist MID - Location: Onsite in Norfolk VA - Contract Layout: Long Term Contract - Contract Pay: $25...
  • 4/13/2024 12:00:00 AM

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Information Professional
  • US Navy
  • Norfolk, VA
  • About In the Navy, information technology (IT) plays an important role in everything from electronic mail systems, to sh...
  • 4/13/2024 12:00:00 AM

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Secret VMWARE Administrator
  • Spectrum Comm Inc
  • Norfolk, VA
  • Spectrum is seeking highly qualified Secret VMWARE Administrator to support our proposal for a new program located in No...
  • 4/13/2024 12:00:00 AM

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System Administrator
  • Apex Systems
  • Norfolk, VA
  • System Administrator/Command Center Specialist Location: Norfolk Naval Station Schedule: Day Shift Thurs, Friday, Saturd...
  • 4/12/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 96 square miles (250 km2), of which 54 square miles (140 km2) is land and 42 square miles (110 km2) (43.9%) is water. Norfolk is located at 36°55′N 76°12′W / 36.917°N 76.200°W / 36.917; -76.200 (36.8857° N, 76.2599° W) The city is located at the southeastern corner of Virginia at the junction of the Elizabeth River and the Chesapeake Bay. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the United States, with an estimated...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Operations Manager jobs
$123,211 to $159,434
Norfolk, Virginia area prices
were up 1.2% from a year ago

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Specifically, this position will ensure the proper implementation and monitoring of functional, performance and capacity requirements in the production billing network.
January 24, 2020
Network Operations Manager in South Bend, IN
The following are major requirements and qualifications usually set by most employers to be satisfied by applicants for the network operations manager job.
January 20, 2020