Network Operations Manager jobs in Racine, WI

Network Operations Manager manages the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives. Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Being a Network Operations Manager provides network administrators and technicians with training in the best practices and technologies. Ensures logging and documentation of daily network operations incidents and changes. Additionally, Network Operations Manager leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Automates routine tasks using scripting or basic programs. Advises on budget expenditures to ensure required tools and equipment are procured and maintained. Typically requires a bachelor's degree. Typically reports to a director. The Network Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Network Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Network Operations Center Tech (NOC Tech) - LG
  • Isotropic Network
  • Geneva, WI FULL_TIME
  • Mission Statement
    Connecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.

    Position Description
    The Network Operations Center – Technician is a full-time, entry-level position at Isotropic Networks. The position is located at the company’s Lake Geneva Earth Station, Lake Geneva, Wisconsin. The work schedule may include Weekends, Holidays, Night Shift, Overtime, and Travel (<20%).

    Responsibilities
    • Provide first point of contact for technical assistance to Isotropic Networks’ clients and partners in support of Isotropic’s satellite services, networks, and related equipment.
    • Remotely monitoring Very Small Aperture Terminal (VSAT) systems and terrestrial networks for failure or errors in performance.
    • Addressing concerns and resolving technical issues via telephone, e-mail message and chat services. Generating trouble tickets and documenting change requests to record and track interactions and actions.
    • Responding to automated monitoring notifications, provide reports to customers and participate on process improvement initiatives.
    • Answer incoming customer questions or concerns; researching any needed issues; and taking full ownership for responding back to customers with resolution to their problem within the time limit specified by company policy.
    • Create performance reports for customer systems and services.
    • Assist in the installation, operation, and maintenance of earth station, VSATs, and associated equipment.
    • Executes customer initiated ‘Service Configuration Requests’ based on Isotropic processes and practices.
    • Monitor equipment operation and performance histories to ensure associated equipment is properly functioning and operating as designed.
    • Respond to all customer inquiries through excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner.
    • Use of Isotropic and other vendor software to identify and troubleshoot client’s technical issues accurately and in a timely manner.
    • Handling sensitive or confidential customer data in a professional, responsible manner.
    • Aiming to resolve issues on the first interaction by being proactive and demonstrating advanced product knowledge.
    • Completing any special project assignments and assisting in other areas during lower customer contact periods.
    • Other duties as assigned by Isotropic management.
    Requirements
    • Basic understanding of Internet Protocol addressing.
    • Knowledge of configuring NAT and VLAN.
    • Experience with operating network management tools and understanding network reporting.
    • High-level of understanding of troubleshooting methodologies.
    • Ability to work off hours, weekends, or night shift as required to support a 24 x 7 network operations center (NOC).
    • Exceptional interpersonal, communication, initiative and leadership abilities.
    • Effective analytical, planning, organizational, and documentation skills.
    • Team player along with the ability to multitask and work in a stand-alone capacity.
    • Ability to analyze information and evaluate results to choose the best solution and to solve problems that are identified.
    • Able to interpret information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events based on logical analysis.
    • The ability to communicate and understand complex information and ideas.
    • Excellent oral/written communications and soft skills are required for providing information to colleagues and clients by telephone, in written form, e-mail, or in person.
    • Critical thinking skills and adaptation in complex situations that drive decision making processes producing successful outcomes.
    • Continuously demonstrate a high sense of urgency, with ability to perform under pressure
    • Candidate must enjoy being part of a close-knit team and helping co-workers succeed.
    Minimum Education/Work Experience
    • H.S. Diploma
    • Technical Schools (Civilian/Military, SATCOM)
    • Associate of Science/Art, Computer Science, Networks, etc.
    • Experience with MS Office Suite
    • Relevant VSAT Experience (will train in-house)
    • Call center and/or tech support experience
    Physical Requirements
    • Prolonged periods of sitting at a desk and working on a computer
    • Must be able to lift up to 50lbs at a time
    • Must be able to use both hands
    • Repetitive finger motion/computer use
    • Must be able to have close and distant vision
    • Must be able to crawl in small spaces
  • 11 Days Ago

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Network Engineer - IT
  • Isotropic Network
  • Geneva, WI FULL_TIME
  • Mission StatementConnecting the Planet – Isotropic Networks is a Global Provider of Satellite Internet Services.Purpose of the positionDefines monitoring, maintenance, expansion, contingency, and reco...
  • 1 Month Ago

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Operations Manager
  • Fair Oaks Foods
  • Pleasant Prairie, WI FULL_TIME
  • Job Summary: Monitors operations to ensure and verify compliance of established procedures pertaining to food safety, quality and customer specifications during the manufacturing process of our produc...
  • 15 Days Ago

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Operations Manager
  • Tawani Enterprises
  • Kenosha, WI FULL_TIME
  • Position Overview:Mission 94 Firearms Education Center is seeking a highly organized and experienced Operations Manager to oversee the day-to-day operations of our reputable gun shop. The Operations M...
  • 5 Days Ago

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Operations Manager
  • Equus
  • Kenosha, WI FULL_TIME
  • Company DescriptionWe help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce...
  • 9 Days Ago

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Operations Manager
  • Dayton Freight
  • Sturtevant, WI FULL_TIME
  • Overview Stable and growing organization Competitive weekly pay Quick advancement Professional, positive and people-centered work environment Modern facilities Clean, late model equipment Comprehensiv...
  • 1 Month Ago

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0 Network Operations Manager jobs found in Racine, WI area

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System Engineer
  • Blue Signal Search
  • Kenosha, WI
  • Our client is a notable leader in the production of animal and plant-based food products. They are looking to hire a Sys...
  • 4/19/2024 12:00:00 AM

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Network Engineer - Cisco Wired and Cisco Wi-Fi
  • Marquette University
  • Milwaukee, WI
  • PLEASE NOTE: this is a hybrid position, with a significant amount of on-prem/on-site responsibility--please do not apply...
  • 4/19/2024 12:00:00 AM

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Network Security Consultant
  • HCLTech
  • Milwaukee, WI
  • Role: - Network Security Consultant Location: - Milwaukee, WI Full Time Hire Hybrid model- 3 days Onsite & 2days remote ...
  • 4/19/2024 12:00:00 AM

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Network Security Engineer
  • eTeam, Inc.
  • Racine, WI
  • Certification ny CCIE Security level certification will be a plus for this role. Palo Alto, CISSP will also be considere...
  • 4/19/2024 12:00:00 AM

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Strategic Director Information Technology
  • Community State Bank (WI)
  • Union Grove, WI
  • About Community State Bank Are you passionate about serving your community and helping your neighbors? Are you talented,...
  • 4/18/2024 12:00:00 AM

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M&A Infrastructure Project Manager
  • Industrial Machinery Manufacturing
  • Milwaukee, WI
  • Role Title: Infrastructure Project Manager (M&A) Location: Remote work CST time zone Duration: 6 months with possible ex...
  • 4/18/2024 12:00:00 AM

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Exchange Administrator
  • Wipro
  • Milwaukee, WI
  • We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process...
  • 4/18/2024 12:00:00 AM

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Director of Project Management
  • JLA Architects
  • Milwaukee, WI
  • Position Summary: The Director of Project Management is a leadership position created to assist in maintaining the quali...
  • 4/18/2024 12:00:00 AM

Racine (/rəˈsiːn/ rə-SEEN) is a city in and the county seat of Racine County, Wisconsin, United States. It is located on the shore of Lake Michigan at the mouth of the Root River. Racine is located 22 miles south of Milwaukee. As of the 2010 U.S. census, the city had a population of 78,860, making it the fifth-largest city in Wisconsin. Its median home price of $103,625 makes it one of the most affordable cities in Wisconsin to buy a home. In January 2017, it was rated "the most affordable place to live in the world" by the Demographia International Housing Affordability survey. Racine is th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Operations Manager jobs
$127,396 to $164,850
Racine, Wisconsin area prices
were up 1.8% from a year ago

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The following are major requirements and qualifications usually set by most employers to be satisfied by applicants for the network operations manager job.
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