Network Operations Manager jobs in Riverside, CA

This position will require regular travel between Riverside, Murrieta and Victorville, CA.

Job Purpose:

The Regional Director of Operations is responsible for directing, coordinating and controlling all aspects of the operating functions, processes, and staff of the facility while demonstrating the primary goal of efficiently providing oncology services that exceed customer expectations and improve clinical and financial operations. The Regional Director of Operations shall act as the focal point to work cross functionally in cooperatively establishing and achieving short and long-term strategic objectives.

Key Goals:

Managing business operations, employee and physician relations, improving profitability, cash flow and quality of patient services, executing growth initiatives

Essential Functions:

The following description of the essential functions are intended to reflect the major responsibilities of the job, but is not intended to describe the minor duties or other responsibilities as may be assigned from time to time.

· Manage daily activities using key performance metrics to ensure optimal clinical care is delivered and operating results are achieved.

· Directs the development and implementation of short-term and long-range plans and budgets based upon organization goals and objectives and reports all outcomes accordingly.

· Ensures development and establishment of policies, procedures and objectives and ensures their adequate execution, compliance and update.

· Evaluates general and specific business conditions as they relate to operational issues, and keeps the Senior Management team fully advised on these matters.

· Responsible for quality improvement, program evaluation and fiscal management of the facility.

· Responsible for maintaining quality services and public relations while meeting financial goals and growth objectives.

· Responsible for monitoring, analyzing, assessing and communicating organization progress.

· Participate in marketing activities to develop community relationships with physicians and various referral sources.

· Supports market development managers in their role with referring physician outreach activities alongside the SVP National Market Strategy & Growth and the Director of Sales.

· Lead the center staff to provide the highest quality clinical care and customer service.

· Oversees the employee evaluation process, including but not limited to performance evaluations, merit increases, promotions and disciplinary actions.

· Ensure all center staff members receive training, support and development to achieve company and professional goals.

· Maintains physician/practice relationships via effective communication to physician practice leadership

· Other required duties include quantifying and improving patient satisfaction, employee satisfaction and measuring quality of services delivered.

· Contributes to team effort by accomplishing related results as needed.

· Act as primary liaison between the center and various support services in Nashville.

· Ensures that all processing and reporting deadlines are consistently achieved.

· Perform any other functions as required by management.

Qualifications and Education Requirements

· Minimum of 5 years of successful leadership experience in practice management of multiple locations within oncology or healthcare setting.

· Bachelor’s degree in a healthcare profession, accounting, finance, or related business field preferred.

· Prior P&L experience preferred.

· Demonstrated successful leadership skills in program execution and people management.

Required Competencies

Strong leadership and team building skills. Excellent judgment, dependability, conscientious performance. Detail oriented. Strong financial acumen. Exceptional interpersonal and communication skills. Caring and empathetic. High ethical standards. Mechanical ability and manual dexterity for operating complicated equipments. Bias for action.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, employee is required to walk; sit; use hands to handle, or feel objects, tools, or controls; reach hands and arms; talk and hear. Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, speech clarity, climb, balance, and stoop, kneel, and bend.

Work environment: While performing the duties of this job, the employee is exposed to environmental risk of radiation exposure, and biohazard exposure.

Job Type: Full-time

Pay: $100,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Travel requirement:

• Travel

Application Question(s):

• This position requires regular travel between Riverside, Victorville and Murrieta, CA. Can you travel regularly to those areas?

Education:

• Bachelor's (Preferred)

Experience:

• healthcare leadership: 5 years (Required)

Ability to Relocate:

• Riverside, CA: Relocate before starting work (Required)

Work Location: In person