Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Apply today to become our Service Manager and contribute to our mission of excellence!
Company Overview:
Join our team at Four Seasons Plumbing, a reputable plumbing company dedicated to providing exceptional service and expertise in the plumbing industry. With a focus on high-quality workmanship, and customer satisfaction, we take pride in our team-oriented environment and commitment to excellence.
Why Choose Four Seasons Plumbing
Our Core Values
Client’s 1st: We take care of our clients. Live professional excellence: How you do anything is how you do everything. Emphasize quality: Chose best practices-triple check. See it, say it – directly with respect: Communicate in a professional manner. Commit to each other’s success: Unified toward a common goal. Know your numbers: Know what success looks like. Take ownership: Focus on what you can control.
The Big Task
You will build and lead an ideal Service Department with the best in the business working with you.
Position Overview:
We are seeking a dedicated Service Manager to lead our Service Department. The Service Manager will oversee a team of skilled technicians, manage day-to-day operations, and ensure the delivery of top-notch services to our valued customers.
Desired Skills and Experience
The Role
Manage staff and exceed customer expectations by providing the highest quality service calls, every time.
Responsibilities
Competencies for Success
· Develop a proven track record in operations.
· Ability to inspire and lead others to attain company goals.
· Highly organized with exceptional follow-through abilities.
· Strong verbal and written communications.
· Quick, sound decision-making abilities.
· Good presentation and public speaking skills is a plus.
· Ability to build trust and demonstrate empathy.
· Excel in a fast-paced, goal-driven environment.
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Four Seasons Plumbing by visiting www.callfourseasons.com When you're ready, please follow the directions at Indeed.com to apply for this position.
Equal Opportunity Employer
Job Type: Full-time
Pay: $65,000.00 per year
Benefits:
Shift:
License/Certification:
Work Location: In person
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