Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
LaSalle Network is looking to hire a Customer Service Representative in Lyndhurst, NJ. The ideal candidate will have 2 years of call center or related office experience along with a High School diploma.
The ideal candidate will be a collaborative, organized professional with essential data entry and multi-tasking skills.
Customer Service Representative Responsibilities :
Customer Service Representative Requirements :
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0 Network Service Manager jobs found in Bergenfield, NJ area