Network Service Manager jobs in Grand Rapids, MI
Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Network Service Manager jobs
IS Network Support Manager
- Lake Michigan Credit Union
-
Grand Rapids, MI
FULL_TIME
- Title: IS Network Support Manager Primary Location: Grand Rapids Employee Status: Full-time exempt Estimated Hours/Week: 38 Remote: Hybrid What You’ll Get: (note varied offerings based on role and hours) Weekly Pay Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA) Retirement options like 401 (k) with company match and pension. Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time. Tuition reimbursement To see a full list of our benefit offerings – check out this helpful guide! About this position: The Information Systems Network Support Manager role is responsible for overseeing the operation, maintenance, and optimization of the credit union’s network infrastructure ensuring optimal performance of our network systems. What you’ll do: Network Infrastructure Management: Oversee the design, implementation, and maintenance of the organization's network infrastructure, including LAN, WAN, VPNs, routers, switches, firewalls, and wireless networks. Team Leadership: Lead and manage a team of network support technicians, providing guidance, training, and performance evaluations to ensure the team's effectiveness and productivity. Network Monitoring and Optimization: Monitor network performance, identify areas for improvement, and implement solutions to optimize network performance, reliability, and security. Incident Management: Respond to network-related incidents and outages promptly, troubleshoot issues, and implement solutions to minimize downtime and ensure continuous operation. Security Management: Implement and enforce network security policies, protocols, and procedures to protect the organization's network infrastructure from security threats and vulnerabilities. Vendor Management: Collaborate with vendors and service providers to procure network equipment and services, and ensure service level agreements are met. Documentation and Reporting: Maintain accurate documentation of network configurations, procedures, and policies. Generate regular reports on network performance, incidents, and maintenance activities. Compliance: Ensure the organization's network infrastructure complies with relevant regulations, standards, and best practices, such as HIPAA, GDPR, and PCI DSS. Budget Management: assists in the development of the IT budget, including forecasting expenses, tracking expenditures, and optimizing costs while meeting operational needs. Collaboration: Collaborate with other IT teams, such as systems administrators, security specialists, and software developers, to integrate network systems with other IT infrastructure and applications. What You’ll Bring: You’ll like this position if you have... Minimum of 5 years of experience in network administration, with a strong understanding of networking protocols, technologies, and architectures. Minimum of 3 years in a leadership role, with the ability to lead and motivate a team effectively. Bachelor's Degree in computer science, information technology, or a related field of study. CCNA, CCNP, CCIE certification is preferred. In-depth knowledge of network security principles, practices, and technologies, including firewalls, VPNs, SSL remote access, LAN/WLAN configuration and maintenance. Experience working with Vendor (Cisco and load balancers), Layer 2 and 3, BGP, load balancing traffic and engineering for automatic failover, multiple methods for equal-cost load balancing, routing policy to manipulate BGP attributes, and flow analysis. Experience with Microsoft Windows Server, MS Exchange, and Active Directory/GPO operations including hardening strategies and techniques. Experience writing and using scripting tools for automated deployment of system changes and software applications. Proven experience organizing and/or managing projects and producing documentation for all staff levels including non-technical staff. Strong analytical and problem-solving skills, with the ability to troubleshoot complex network issues and implement effective solutions. Excellent communication and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders effectively. Proven ability to manage multiple priorities and projects simultaneously in a fast-paced environment. Knowledge of cloud networking concepts and technologies (e.g. Azure) is desirable. Who We Are: We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan. As a credit union, LMCU is a not for profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks. It’s about always doing what’s best and right for our members - it guides everything we do. From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members. Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs. You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals. Have additional questions about the role? You may email us at: Careers@lmcu.org. If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance: Call us at: (616) 242-9790 Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316 Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application. LMCU is an Equal Opportunity Employer Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one. As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities. You’ll love working here at Lake Michigan Credit Union! LMCU is an Equal Opportunity Employer
- Just Posted
Case Manager - ACT (24-75)
- Network 180
-
Grand Rapids, MI
FULL_TIME
- Position: Case Manager Req.#: 24-75 FTE: Full-time, Non-Exempt Unit: UAW Department/Location: Assertive Community Treatment (ACT) Department Wage: 21.99 hourly rate, which equals to $45,736.31 annuall...
- 13 Days Ago
Case Manager (24-62)
- Network 180
-
Grand Rapids, MI
FULL_TIME
- Position: ICM Case Manager Req.#: 24-62 FTE: FT, Non-Exempt Unit: UAW Department/Location: Integrated Case Management (ICM) Department Wage: $21.99 hourly, which equals to $45,736.31 annually. Compreh...
- 13 Days Ago
Production Manager - Monster Tree Service of Grand Rapids
- Monster Tree Service
-
Grand Rapids, MI
FULL_TIME
- So, what sets Monster Tree Service apart from other employers? Extensive experience, state-of-the-art equipment, a true love and commitment to the environment, superb customer service, a rapidly growi...
- 18 Days Ago
Clinical Manager - SUD (LMSW, LMFT, LPC) (23-124) HYBRID WORK
- Network 180
-
Grand Rapids, MI
FULL_TIME
- Position : Clinical Manager (SUD) Req.# : 23-124 FTE : Full-time, Exempt Unit : MPP Department/Location : Center for Integrated Medicine Salary Range starting at: $68,667 (salary commensurate with exp...
- 20 Days Ago
Janitorial Manager
- Hope Network West Michigan
-
Grand Rapids, MI
FULL_TIME
- JOB OBJECTIVE SUMMARY: The Janitorial Manager is a key associate at Hope Network whose primary responsibilities include: Providing oversight, coordination, personnel management, quality control, and c...
- 18 Days Ago
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0 Network Service Manager jobs found in Grand Rapids, MI area
Service Manager
- EquipmentShare
-
Muskegon, MI
- **Service Manager** at EquipmentShare Norton Shores, MI ****EquipmentShare is Hiring a Service Manager**** EquipmentShar...
- 4/24/2024 12:00:00 AM
Field Service Manager
- MacAllister Rentals
-
Byron Center, MI
- Description Position at MacAllister Rentals About Us: We are seeking a dynamic Field Service Manager to join our Rental ...
- 4/22/2024 12:00:00 AM
Transaction Advisory Services Manager
- Doeren Mayhew
-
Grand Rapids, MI
- Doeren Mayhew is a $150 Million certified public accounting and advisory firm headquartered in Troy, Michigan with offic...
- 4/22/2024 12:00:00 AM
Customer Service Manager
- EG Workforce Solutions
-
Grand Rapids, MI
- Job Description Job Description Our customer is looking to add a Customer Service Manager to their growing team! This co...
- 4/21/2024 12:00:00 AM
CLINICAL SERVICES MANAGER
- Muskegon County
-
Muskegon, MI
- Description of Work A Clinical Services Manager, under the general direction of the Chief Clinical Officer, effectively ...
- 4/21/2024 12:00:00 AM
Shift Cook
- The Salvation Army Central Territory
-
Comstock Park, MI
- Job Description Position Summary: Work with the Head Cook to prepare all meals for the camp programs. Essential Responsi...
- 4/21/2024 12:00:00 AM
Transaction Advisory Services Manager
- Doeren Mayhew
-
Grand Rapids, MI
- Doeren Mayhew is a $150 Million certified public accounting and advisory firm headquartered in Troy, Michigan with offic...
- 4/20/2024 12:00:00 AM
Dining Services - Manager in Training
- Healthcare Services Group, Inc.
-
HOLLAND, MI
- Overview: Who We Are Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, ...
- 4/19/2024 12:00:00 AM
About Grand Rapids, Michigan
Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County.
A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Manager jobs
$108,200 to $147,493
Grand Rapids, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Network Service Manager do?
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