Network Service Manager jobs in Norwich, CT

Details:

Posted: Wednesday, March 20, 2024
Level: Community College Professional 17, 12-month, tenure track position.
Hours: Full-time, 35 hours per week
Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, April 17, 2024.

Location:

CT State Three Rivers
574 New London Turnpike, Norwich, CT 06360 
**This position is not remote**
For more information, please click on the college to be directed to their website.

CT State Community College Mission:

Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates.

CT State Community College Vision:

CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut’s citizens and communities.

CT State Community College Equity Statement:

The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Anticipated Start Date: 

May 2024

Position Summary:

The Network Manager performs and oversees the installation, operation and maintenance of complex local area and wide area computer networks at a Community College which uses information technology services to support such functions as instruction, business operation, student records, library services, messaging and e-mail systems and computer labs.  The position may also provide a range of information technology services to the various computer users of the College including installation, configuration and testing of personal computers, printers and other such devices and the diagnosis and repair of operating problems with those types of equipment.  The incumbent frequently performs hands-on hardware and software installation, testing, operation and servicing.  The position’s work follows industry and Community College standards for wiring and network active/passive device installations.

Incumbents must possess proven ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and student. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.)

Example of Job Duties:

Under the direction of the Director of Information Technology or other administrator, the Network Manager is for assuring the technically sound and functionally appropriate installation, operation and maintenance of the College’s local area and wide area network systems, as well as of related personal computers, work stations and peripheral equipment and for providing technically competent installation, operation and maintenance of other campus computer hardware and software, as directed, through effective performance in these essential functional areas:

• Effective functioning of the College’s networked computer systems.
• Support for the College’s information technology requirements.
• Install, manage and administer network servers and/or email servers.
• Administer and manage data and telecommunications systems and equipment.
• Guidance and assistance to faculty, students and staff in use of information technology systems.
• Training, development and supervision of assigned staff.

In addition to the accountabilities listed above, the incumbent is required to carry out the essential duties of: Attendance and participation at convocation and commencement ceremonies; Service on assigned committees and task forces; Attendance and participation at committee, staff, informational and professional meetings.  These may involve attendance at evening or weekend events.

This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

Minimum Qualifications:

Bachelor’s degree in computer science or related technological discipline with two (2) or more years of experience in computer system, network and software design, development and implementation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position’s essential duties.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following: 

• Computer hardware and software, local and wide area networking, software design and development, equipment assembly and installation.
• Installing, operating, adapting, diagnosing and repairing malfunctions in computer and network equipment and software.
• Leading staff members in a technological and academic environment.
• Interacting favorably with faculty, administrators, staff, students and public.

Substitutions Allowed:

Applicants who do not meet the minimum qualifications as stated are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position and by providing appropriate references. Exceptions to the degree requirements may be made for compelling reasons.

Preferred Qualifications:

• Experience in server and desktop virtualization including cluster management, preferably in a Cisco and VMware environment.
• Experience with enterprise data storage and storage area networks (SANs), including Dell and Pure Storage.
• Experience with administering enterprise networks (VLANs, ACLs, switching/routing), preferably using Cisco equipment.

Starting Salary:

Anticipated Salary; $66,949 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. 

We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable. 

Application Instructions:

To apply you must submit a cover letter and resume.

Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.

Selection Procedure:

Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to Interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.

Background Screening:

All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

Continuing Notice of Nondiscrimination

CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: John-Paul Chaisson-Cardenas, PhD, MSW, Vice-president of Diversity, Equity, and Inclusion, (jchaisson-cardenas@commnet.edu).

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F