Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
The California Public Employees’ Retirement System (CalPERS) is the nation’s largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we’re committed to people – the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement.
Anticipated Interview Dates: In-person interviews at our Sacramento headquarters are anticipated to be held in between June 10 and June 21, 2024.
Telework Information: Act quickly to apply for this hybrid position, where you’ll enjoy up to 40% (two days) remote work, each week!
Do you enjoy working in a fast-paced environment where challenging and rewarding work is the norm? Do you have a passion for Information Technology (IT)? Do you enjoy leading a dynamic team of talented network experts? If you’ve answered yes to these questions, you’ve found a position you’d be interested in exploring further!
California Public Employees' Retirement System (CalPERS) seeks an IT Manager I that will serve as the manager of the Network Management Services Unit under the Technology Infrastructure Services Division (TISD) / Enterprise Network Section.
The IT Manager I responsibilities include:
Job Type: Full-time
Pay: $8,849.00 - $11,857.00 per month
Benefits:
Work Location: Hybrid remote in Sacramento, CA 95811
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