Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Summary
The Network Development Manager is responsible for working collaboratively with leaders to provide overall business impact analysis and improvement recommendations. The Network Development Manager will meet with internal teams to identify potential inefficiencies that could be improved through data analytics, assist in creating reporting dashboards to better understand business performance, and provide recommendations for areas of improvement. Will work with stakeholders to provide logical and strategic solutions.
Education and Experience
Essential Duties and Responsibilities
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Requirements (Office related positions)
This position performs work primarily in an office setting.
Job Type: Full-time
Pay: $100,000.00 - $110,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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