Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
To apply for this position, please visit www.jobs.ks.gov and reference Job ID #212589 or click Apply Now on this posting!
Position Summary:
This Network Service Technician III position is located in Salina and is within the Bureau of Maintenance. This position is responsible for the installation and maintenance of 800 MHz radio communications equipment, interoperability communications equipment, and interconnectivity equipment that supports the state communication system used by Kansas Department of Transportation (KDOT) personnel, Kansas Highway Patrol personnel and other public safety users. Travel and overnight lodging will be required.
Job Responsibilities may include but are not limited to the following:
Minimum Qualifications:
Preferred Qualifications:
Education:
Post-Offer/Pre-employment Requirements:
If you need assistance with the tax clearance, please contact KDOR at (785) 296-3199 or by email at kdor_specialprojects@ks.gov
Recruiter Contact Information:
Equal Employment Opportunity
The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job.
If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.
Job Type: Full-time
Pay: $48,484.80 - $57,428.80 per year
Benefits:
Schedule:
People with a criminal record are encouraged to apply
Work Location: In person
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