Network Service Representative jobs in Des Moines, IA

Position Description: Network Technician

Business Unit: HDD

Schedule: Monday-Friday, 7:00 am, end time varies based on job schedule

Travel: Required 75-100%

Position Type: Full-Time

Job Description: The Network Technician is responsible for installing and/or configuring the base station, power system, microwave, fiber equipment within a communications location as defined by the client’s scope of work or engineering specifications.  This is a full-time, hourly (non-exempt) position with no supervisory responsibilities. Tower climbing is not a task for this position.

KERA’s – Key Essential Responsibility Areas for this position:

Network Installation Operations

• Install, program and/or test electronic equipment including but not limited to cellular and PCS base stations, licensed and unlicensed microwave radios, DC power plants, routers, etc.
• Review scope of work and engineering specifications, order materials and determine if assistance is needed.
• Verify that all materials for the project are taken to the job site.
• Check all of the tools, equipment and stocked supplies on your service truck are available.
• Responsible for maintaining cleanliness and professional appearance of service vehicle.
• Perform inspection of service vehicle and all assigned tools prior to leaving the shop.
• Perform a daily Job Hazard Analysis (JHA) and provide a daily tailgate meeting for crew (if one) to address tasks and safety issues.
• Perform the job according to specifications and report field deviations to the project manager and/or the customer.
• Maintain cleanliness of cell site.
• Take pictures of final work and upload all turnover documentation to Murphy Tower server.
• Prepare reports for customers as needed.
• Other duties as assigned.

Requirements – Employees will need to be able to perform the following:

Knowledge, Skills, and Abilities:

• Minimum of 2 years of experience working in the cellular communications industry as a cell tech or verifiable equivalent.
• Experience with CDMA, LTE and/or 5G Base Station equipment (Ericsson, Nokia, etc)
• Fundamental knowledge of Cellular and/or wireless systems
• Ethernet knowledge
• Current driver’s license and good driving record
• Proficiency with Windows and software installation.
• Knowledge of AC and DC power.

• Excellent interpersonal skills

Educational Development and Qualifications:

• Minimum High School Diploma or equivalent.

Physical, Mental, and Visual Effort:

• Able to work in extreme weather conditions such as heat, cold and strong winds.
• Comfortable working at heights
• Constant spatial awareness is required for safety.

Working Conditions

• Outdoors
• Warehouse/Shop environment