Network Service Representative jobs in Grand Rapids, MI
Network Service Representative identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries, and billing discrepancies. Being a Network Service Representative may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative typically reports to a supervisor or manager. To be a Network Service Representative typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Network Service Representative jobs
988 Suicide and Crisis Lifeline Representative PT (23-112)
- Network 180
-
Grand Rapids, MI
FULL_TIME
-
Position: 988 Suicide and Crisis Lifeline RepresentativeReq.#: 23-112FTE: PT, Non-ExemptUnit: UAWDepartment/Location: Access Services CenterWage: $17.24 hourly rate
988 Suicide and Crisis Lifeline RepresentativeNetwork180 employees make a difference in people’s lives every day, making our community a better place to live. We are the behavioral health organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.
We are seeking a 988 Suicide and Crisis Lifeline Representative to provide 24/7 confidential support, de-escalation/interventions, and resources to those in crisis or concerned for loved ones in crisis, through telecommunications.
The 988 Lifeline is a national network of local crisis centers that provides 24/7 free and confidential emotional support to people in crisis. This includes individuals who are experiencing a crisis including mental health, substance use, and suicidal ideation.
This position is 20 hours a week, Monday through Friday, 7 am to 11 am. The employee hired for this position will work on-site at our 790 Fuller Ave. NE, Grand Rapids, MI location.
Job interviews are being conducted via the internet or in-person.
MINIMUM QUALIFICATIONS:- High school diploma or equivalent.
- Experience in a call center and/or customer service position.
- Demonstrated proficiency in multitasking; defined by speaking on the phone, utilizing multiple computer applications, researching, and typing at the same time.
- Proficient computer skills including Microsoft products such as Word, Teams, and Outlook.
- Excellent communication skills, both verbal and written; including ability to communicate clearly and concisely in stressful situations.
- Ability to handle volatile, triggering and emotional situations calmly and rationally when required.
- Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities. Ability to adapt to changes in product, processes, and last-minute updates with ease.
PREFERRED QUALIFICATIONS:- Experience in a social services not-for-profit agency preferred.
- Experience working in a behavioral health field preferred. Lived experiences with mental illness/developmental disabilities/substance use disorders valued.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge, skill, and/or ability required.
For a detailed job description and responsibilities please see the pdf document attached to this posting. Applications are accepted until the position is filled . Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.
Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at 616 336-3909 or jobs@network180.org .
We are committed to attracting a diverse and talented work force to meet the needs of our diverse community. Network180 offers an attractive benefit package including health, dental, vision, retirement plan, life insurance, and short- and long-term disability.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. - 9 Days Ago
Business Development Representative
- RITEWAY BUS SERVICE INC
-
Zeeland, MI
FULL_TIME
- Position: BUSINESS DEVELOPMENT REPRESENTATIVELocation: 3306 Centiennal St. Zeeland, MI At GO Riteway Transportation Group, we move people to do great things. We’re a family-owned transportation compan...
- 5 Days Ago
CUSTOMER SERVICE REPRESENTATIVE
- Dollar Tree Family Dollar
-
Stanton, MI
FULL_TIME
- Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
- 13 Days Ago
Client Service Representative 1
- CU* Answers
-
Cascade, MI
FULL_TIME
- POSITION SUMMARYThe Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Level 1 Representative is ...
- 13 Days Ago
Guest Service Representative -Grandville
- Suburban Inns
-
Grand Rapids, MI
FULL_TIME
- Join The Inn Crowd! The Holiday Inn Express in Grandville is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!* Gue...
- 14 Days Ago
Customer Service Representative
- CARELINC MEDICAL EQUIPMENT & SUPPLY CO
-
Grandville, MI
FULL_TIME
- DescriptionWho We Are:CareLinc Medical Equipment is an industry leading supplier of medical equipment in the region. We have 700 employees spread over 5 states, and our growth is not slowing down! Thr...
- 15 Days Ago
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0 Network Service Representative jobs found in Grand Rapids, MI area
Customer Service Representative
- Axios Professional Recruitment
-
Grand Rapids, MI
- Job Title: Customer Service Representative (Wholesale Distribution) Axios Professional Recruitment About Us: Axios Profe...
- 4/22/2024 12:00:00 AM
Customer Service Representative
- Culligan Kaat's Water Conditioning
-
Grand Rapids, MI
- Culligan Kaat's Water Conditioning Grand Rapids, MI PART-TIME CUSTOMER SERVICE REPRESENTATIVE Culligan® is an industry l...
- 4/22/2024 12:00:00 AM
Customer Service Representative
- Berkshire Production Supply
-
Grand Rapids, MI
- Job Description PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors ...
- 4/21/2024 12:00:00 AM
Ministry Service Representative
- Adabible
-
Grand Rapids, MI
- **Ministry Service Representative** **Our Daily Bread Ministries** * darius.pimpleton@odb.org **Job Description** **Othe...
- 4/21/2024 12:00:00 AM
Customer Service Representative
- Mont Surfaces by Mont Granite, Inc.
-
Comstock Park, MI
- The ideal candidate loves talking to people, is organized, computer literate and has a passion for customer service. Res...
- 4/20/2024 12:00:00 AM
Customer Service Representative
- USSC Acquisition Corp
-
Grand Rapids, MI
- Job Type Full-time Description United Safety and Survivability Corporation is committed to delivering the most innovativ...
- 4/18/2024 12:00:00 AM
Customer Service Representative
- X-Rite Incorporated
-
Grand Rapids, MI
- **Customer Service Representative** X-Rite Pantone Location Grand Rapids, Michigan, United States of America Category Cu...
- 4/18/2024 12:00:00 AM
Patient Service Representative
- Corewell Health
-
Zeeland, MI
- Job Summary: Provides clerical support to assist in the delivery of quality health care services. Essential Functions: S...
- 2/9/2023 12:00:00 AM
About Grand Rapids, Michigan
Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County.
A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Representative jobs
$31,472 to $38,983
Grand Rapids, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Network Service Representative do?
Network Service Representative in Salisbury, NC
The Customer Service department is monitored by an in-house IT system and is assessed periodically by customer satisfaction questionnaires issued to our clients.
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Network Service Representative in Chillicothe, OH
The Bomi Group also offers its clients a dedicated team of Customer Service representatives.
December 17, 2019