Network Service Representative jobs in Lansing, MI
Network Service Representative identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries, and billing discrepancies. Being a Network Service Representative may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative typically reports to a supervisor or manager. To be a Network Service Representative typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Network Service Representative jobs
Guest Service Representative / Customer Service
- Nothing Bundt Cakes #320
-
Okemos, MI
PART_TIME
-
The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.Accountabilities/Duties:
- Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
- Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
- Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
- Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
- Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
- Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
- Assists the Crafter in preparing cake decorations and packaging supplies as needed.
- Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
- Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:-
Servant’s Heart
- Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
- Keeps the good of the team or guest ahead of personal interests or gain.
- Displays humility and empathy in interactions with others.
-
Spirit of a Champion
- Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
- Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
- Operates with a strong sense of urgency and adheres to NbC brand standards.
-
Genuine Connections
- Projects warmth, enthusiasm, and optimism that attracts others.
- Builds positive, productive relationships with all team members.
- Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:- Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
- Enjoys interacting with diverse people and excels at providing a superior guest experience.
- Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
- Is diligent, organized and self-motivated.
- Has the ability to understand and carry out oral and written instructions and request clarification when needed.
- Is comfortable with new technology and has the ability to operate a point-of-sale system.
- Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
- Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:- Applicants must be 16 years of age or older.
- While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability:Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. - 2 Days Ago
Customer Service Representative
- McLaren Rental
-
Owosso, MI
FULL_TIME
- Company Description: At McLaren Rent-All, we pride ourselves on being the premier destination for all your rental needs. Whether you're tackling heavy-duty construction projects, home improvements, or...
- 15 Days Ago
Sales Representative / Customer Service
- Farmers Insurance
-
Lansing, MI
PART_TIME
- About us We are professional and agile. Our work environment includes: Modern office setting Food provided Overview: We are seeking a highly motivated and customer-oriented individual to join our team...
- 17 Days Ago
Customer Service Representative
- Peninsula Insurance Services
-
Okemos, MI
FULL_TIME
- Benefits: Competitive salary Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Are you someone who thrives in a supportive and collaborative environm...
- 20 Days Ago
Customer Service Representative
- Sobaks Home Medical, Inc.
-
Owosso, MI
FULL_TIME
- Sobaks Home Medical, Inc. is a medical equipment business supplying and delivering quality home medical products. Responsibilites of Customer Service Representative Fit patients with an array of produ...
- 21 Days Ago
Parts and Service Sales Representative
- Southeastern Equipment Company
-
Holt, MI
FULL_TIME
- Are you a parts or service professional eager to move into a sales role? Southeastern Equipment would like to talk to you about a Parts and Service Sales Representative opportunity. This position work...
- 21 Days Ago
Filters
- Current Active Filter
- Lansing, MI
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Network Service Representative jobs found in Lansing, MI area
About Lansing, Michigan
Lansing /ˈlænsɪŋ/ is the capital of the U.S. state of Michigan. It is mostly in Ingham County, although portions of the city extend west into Eaton County and north into Clinton County. The 2010 Census placed the city's population at 114,297, making it the fifth largest city in Michigan. The population of its Metropolitan Statistical Area (MSA) was 464,036, while the even larger Combined Statistical Area (CSA) population, which includes Shiawassee County, was 534,684. It was named the new state capital of Michigan in 1847, ten years after Michigan became a state.
The Lansing metropolitan area,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Representative jobs
$31,407 to $38,903
Lansing, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Network Service Representative do?
Network Service Representative in Salisbury, NC
The Customer Service department is monitored by an in-house IT system and is assessed periodically by customer satisfaction questionnaires issued to our clients.
December 07, 2019
Network Service Representative in Chillicothe, OH
The Bomi Group also offers its clients a dedicated team of Customer Service representatives.
December 17, 2019