Network Service Representative jobs in Peoria, IL
Network Service Representative identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries, and billing discrepancies. Being a Network Service Representative may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative typically reports to a supervisor or manager. To be a Network Service Representative typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Network Service Representative jobs
IT FIELD SERVICE TECHNICIAN
- Barrister Global Services Network
-
Peoria, IL
FULL_TIME
- Company DescriptionBarrister provides multi-vendor hardware computer services, delivering superior resolution to client/server hardware challenges. The Company has been providing services for over 25 years and provides these services through many of the largest IT companies in North America, as well as direct to commercial accounts. Barrister provides hardware computer services for in-warranty and out-of-warranty equipment, taking care of customers computer systems so they can focus on their core business. The Company also services computer and home network systems. Barrister maintains warranty authorizations and preferred partner relationships with over 30 manufacturers and provides non-warranty services for the products of over 200 manufacturers. Barrister offers each individual customer a single point of contact for equipment across vendors, different equipment types and geographic locations. We manage over 15,000 certified technicians through advanced web-based systems, providing on-site service to every zip code within the United States, every province in Canada, and Puerto Rico. Barrister served more than 252,000 locations throughout North America this past year alone.We invite you to join our network of outstanding computer and printer service technicians. Our company provides hardware repairs on site nation-wide and in Canada to many of the top business entities and clients. We are seeking the best of the best to join our team to deliver on-site service in your local area.Barrister is a WBENC and NWBOC Certified Woman Owned Business. Job DescriptionWe are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Document processes Operate vehicle in a safely manner and use field automation systems Follow all company’s filed procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customersQualifications Proven field service experience Ability to troubleshoot, test, repair and service technical equipment English literacy Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Technical degree or certificationAdditional Information Our Company will contact you via telephone, email or through our web system called BAM. You will be advised the date and time service is needed, the type of equipment and the location of the repair.You may accept or decline the work depending upon your availability or comfort level with the equipment needing repair. You may sign up to work on whatever equipment types you are proficient: desktops, laptops, printers, servers, etc. Our rate is $45 flat for most service calls. The flat rate is negotiable based on scope of work and distances travelled. The service events where you will perform work will be on site at commercial locations such as offices and retail, with some residential customers as well. The work is primarily basic installation and hardware repairs for common major brand equipment. We provide the parts to the location and they are on-site prior to your arrival. Technicians are required to return the broken or unused parts using a pre-paid shipping label included. No out of pocket expense to you. Work volume depends upon the location of the tech, mileage he/she is willing to travel and work volume he/she is willing to accept and perform. We have a large volume of work available nation-wide. We have website portal for technicians called TECHWA. You will find it very easy to use and it provides a tab where technician can view available work, where work orders may be accepted or declined, where the customer signed Receipt For Service may be imported upon service completion in order to begin the payment process. It is basically a self service portal for technicians who receive login information in the welcome email sent out after a technician registers as a service technician.Thanks and have a great day!
- 1 Month Ago
Customer Service Representative
- TEKsystems
-
Bloomington, IL
FULL_TIME
- Description:Process Durable Medical Equipment (DME) orders and Formula deptUtilize Brighttree to look up the equipment and patient information in the system.Provide support and updates to patients loo...
- 11 Days Ago
Customer Service Representative
- Window World of Bloomington
-
Bloomington, IL
FULL_TIME
- Benefits/Perks Process/systems training. Paid time off. Paid Holidays. Family culture. Company OverviewWindow World is the largest exterior remodeler in the United States and we are looking for highly...
- 13 Days Ago
CSR - Customer Service Representative
- Qik n EZ
-
Bloomington, IL
PART_TIME
- Customer Service Representative (CSR/Cashier/Team Member/Retail)Are you looking for a job opportunity with great benefits, advancement opportunities, and weekly pay? Look no further! Qik n’ EZ is hiri...
- 14 Days Ago
Customer Service Representative
- Circle K
-
Peoria, IL
FULL_TIME
- Store 4700158: 3016 W Farmington Rd, West Peoria, Illinois 61604Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Repres...
- 15 Days Ago
Customer Service Representative
- Path Engineering
-
Peoria, IL
FULL_TIME
- RoleAs a Customer Service Representative (also known as Customer Support Specialist, Customer Care Representative), you'll provide exceptional customer service, manage online requests, collaborate wit...
- 15 Days Ago
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0 Network Service Representative jobs found in Peoria, IL area
Customer Service Rep
- PIP
-
Peoria, IL
- Position Overview: This is a Customer Service Rep position, so we are guessing you get the jist of it. You are helping o...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
Peoria, IL
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/19/2024 12:00:00 AM
Customer Service Representative
- Walmart
-
East Peoria, IL
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/19/2024 12:00:00 AM
Guest Services Rep Part Time-104020
- ESA Management, LLC
-
Bloomington, IL
- Requirements KNOWLEDGE, SKILLS, ABILITIES COMPETENCIES Ability to understand and communicate in English proficiently to ...
- 4/18/2024 12:00:00 AM
Patient Service Representative
- Nationwide Vision
-
Peoria, IL
- **Patient Service Representative** at Nationwide Vision Peoria **Job Title:** Patient Service Representative Pay: $14.25...
- 4/18/2024 12:00:00 AM
Customer Service Rep
- Pop-A-Shot
-
Peoria, IL
- Customer Service Rep Description **2022 Customer Service Representative Job Description & Goals** **Job Description:** T...
- 4/16/2024 12:00:00 AM
Customer Service Representative
- Illinois Credit Union League, Inc.
-
Peoria, IL
- Peoria Bell Credit Union prides ourselves on providing courteous, personalized service in a friendly environment. Peoria...
- 4/16/2024 12:00:00 AM
Customer Service Representative
- careermount.com
-
Peoria, IL
- Store 2706468: 9476 W Olive Ave, Peoria, Arizona 85345 **Customer Service Representative** We want you to join our team ...
- 4/16/2024 12:00:00 AM
About Peoria, Illinois
Peoria (/piˈɔːriə/ pee-OR-ee-ə) is the county seat of Peoria County, Illinois, and the largest city on the Illinois River. Established in 1691 by the French explorer Henri de Tonti, Peoria is the oldest European settlement in Illinois, and is named after the Peoria tribe. As of the 2010 census, the city was the seventh-most populated in Illinois (and the third largest outside the Chicago metropolitan area), with a population of 115,007. The Peoria Metropolitan Statistical Area had a population of 373,590 in 2011. Until 2018, Peoria was the global and national headquarters for Caterpillar Inc.,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Representative jobs
$31,212 to $38,661
Peoria, Illinois area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Network Service Representative do?
Network Service Representative in Salisbury, NC
The Customer Service department is monitored by an in-house IT system and is assessed periodically by customer satisfaction questionnaires issued to our clients.
December 07, 2019
Network Service Representative in Chillicothe, OH
The Bomi Group also offers its clients a dedicated team of Customer Service representatives.
December 17, 2019