Network Service Representative jobs in Raleigh, NC

Description

Summary and Objective

The Network Sales Representative is responsible for using their knowledge of flyExclusive products or services to connect with clients and generate sales. Their duties include sell products or services, reaching out to or taking calls from prospective customers and maintaining documentation of their sales, cancellations, follows-up calls and other pertinent metrics to meet or exceed sales goals as well as quality standards.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Establish, develop and maintain positive business and customer relationships
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Skills and Abilities:

• Being a self-starter who is highly motivated with strong initiative
• Interpersonal skills with an emphasis on strong communication skills in both oral and written forms
• Effective time management
• Attention to detail
• Focus on excellence
• Adaptability
• Accountability and having hard conversations
• Other cognitive processing
  • Memorization
  • Reasoning and connecting ideas
  • Adept quick learning
  • Problem finding and solving
  • Multi-tasking
  • Detail orientation
• Selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Great relationship management skills and openness to feedback
• Maintain metrics and analyze data to assess performance and implement improvements
• Ability to meet cost, productivity, accuracy and timeliness targets
• Analytical, problem solving and organizational skills

Competencies

• Microsoft Office
• More than proficient in Excel

Supervisory responsibilities

• NA

Work environment

• Typical office and computer lab environment with frequent interruptions.
• Exposure to loud noises including but not limited to airplane machinery and jet engines.

Physical demands

• Ability to see and hear clearly
• Ability to read, comprehend, and speak English clearly
• Ability to sit, stand, and walk for extended periods
• Ability to regularly lift/move up to 30 pounds

Dress Code and Uniform

• Well-groomed appearance
• Adherence to department dress code

Travel required

• NA

EEO statement

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Required education and experience

• High School diploma or Equivalent
• Strong customer service skills
• Excellent interpersonal skills

Preferred education and experience

• Associates Degree
• 1 to 3 years Aerospace/ Aeronautics Experience