Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Positive! Patient focused! Team Player! If this describes you, then we should talk!
The Triage Registered Nurse will work to administer nursing care to all patients, both in person and over the phone, by assessing health problems and needs, developing and implementing nursing care plans, maintaining medical records, advising patients on health maintenance, and providing case management. The Registered Nurse will support all physicians within the Rheumatology Department and will assist in clinic and infusion center as needed.
The Registered Nurse will work Monday-Friday with a flexible schedule between the hours of 730am-530pm, averaging 36 hours per week. This is a full-time position in our Fox Valley location with a requirement of occasional travel to other locations.
A current Registered Nurse license with the State of Wisconsin is required for this position. BLS certification is required but not necessary at time of hire as OSMS will send for certification post-hire if needed. A minimum of 6 months experience as a registered nurse is preferred. Experience does not need to be in the specialty of Rheumatology.
OSMS offers a comprehensive benefits package which includes Health Insurance, Dental Insurance, and Vision Insurance. Full-time employees are eligible for 100% company paid benefits which include Short-term Disability, Long-term Disability, and Life Insurance. We offer Paid Vacation, Paid Holidays, and a 401K plan with Profit Sharing.
Orthopedic & Sports Medicine Specialists (OSMS) is a physician-owned orthopedic, rheumatologic, and pain management clinic located in Green Bay, WI, with additional locations in Marinette, WI and Neenah, WI.
Job Type: Full-time
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Work Location: In person
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0 Nurse Manager - Phone Triage jobs found in Appleton, WI area