Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Physicians’ Clinic of Iowa’s Department Hematology & Oncology is seeking an LPN or RN to function as a PhoneTriage/Message Nurse for its busy practice.
Duties include, but not limited to:
Successful candidates must have excellent communication skills demonstrated by the ability to communicate clearly, written and oral, to patients, insurance companies, pharmacies, physicians, and staff.
Current CPR certification required or ability to obtain within 90 days. Must be an LPN or RN.
The successful candidate must maintain patient confidentiality and demonstrate a high level of professionalism at all times. The qualified individual will be patient focused and must work well with team members. Must also have a high level of comfort in working with computer systems.
We are an excellent employer offering competitive salary, benefits, no night or weekends, paid holidays, and a generous paid time off program.
PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco and drug free workplace.
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0 Nurse Manager - Phone Triage jobs found in Cedar Rapids, IA area