Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Carolina Urology Partners, PLLC is the largest, most comprehensive urology group in the Carolinas and is the 9th largest group in the country.
We are currently seeking a Telephone Triage Nurse for our office in Gastonia, NC. This position will be responsible for assisting in the examination and treatment of patients under Physician direction.
**Pay rate is negotiable based on experience**
Job Responsibilities:
Required Skills & Qualifications:
**Pay rate is negotiable based on experience**
We know that our people make us the best, and it shows in the superb care we deliver to each and every patient. If you excel in your field and are willing to commit to our mission and values, we invite you to apply by submitting your resume.
Equal Opportunity Employer CUP is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation or other characteristics protected by law.
Job Type: Full-time
Job Type: Full-time
Benefits:
Schedule:
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Ability to Relocate:
Work Location: In person
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