Nurse Manager - Phone Triage jobs in Gastonia, NC

Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Phone Triage Nurse / CMA
  • Carolina Urology Partners
  • Gastonia, NC FULL_TIME
  • Carolina Urology Partners, PLLC is the largest, most comprehensive urology group in the Carolinas and is the 9th largest group in the country.

    We are currently seeking a Telephone Triage Nurse for our office in Gastonia, NC. This position will be responsible for assisting in the examination and treatment of patients under Physician direction.

    **Pay rate is negotiable based on experience**

    Job Responsibilities:

    • Manage high volume of patient calls on nurse triage line regarding medications, surgery complications, lab results and other urologic issues
    • Work closely with providers to communicate appropriate response to patient needs
    • Schedule and re-schedule appointments
    • Call in prescriptions
    • Keep detailed records of activity in patient’s EMR
    • Handle nurse visits to obtain vitals, labs and give injections or treatments as necessary
    • Acts as backup to Front Office staff when necessary

    Required Skills & Qualifications:

    • Certified Medical Assistant / CMA or Licensed Practical Nurse / LPN is required
    • Ability to deal tactfully and effectively with patients, family members, staff members and Physicians
    • 3-5 years clinical experience preferred
    • Excellent customer service and communication skills

    **Pay rate is negotiable based on experience**

    We know that our people make us the best, and it shows in the superb care we deliver to each and every patient. If you excel in your field and are willing to commit to our mission and values, we invite you to apply by submitting your resume.

    Equal Opportunity Employer CUP is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation or other characteristics protected by law.

    Job Type: Full-time

    Job Type: Full-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Day shift
    • Monday to Friday

    Work setting:

    • In-person

    Ability to Relocate:

    • Gastonia, NC 28054: Relocate before starting work (Required)

    Work Location: In person

  • 16 Days Ago

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Telephone Triage Nurse
  • A Woman's View
  • Hickory, NC FULL_TIME
  • Company DescriptionA Women’s View is a multi-specialty medical practice where we work hard to create a unique environment, not just for our patients, but for our staff as well. As such, we created a “...
  • 5 Days Ago

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Registered Nurse Telemetry RN
  • Triage Staffing
  • Shelby, NC OTHER
  • Start Date: ASAP Shift: 12H Days ( 7:00 AM-7:00 PM )Location: Shelby, NCLength: 13 weeksWeekly Hours: 36.0Beds: Registered Nurse (RN) licensedEither an Associate of Science or Bachelor of Science in N...
  • 1 Day Ago

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Registered Nurse Telemetry
  • Triage Staffing
  • Kings Mountain, NC OTHER
  • Start Date: ASAP Shift: 12H Nights ( 7:00 PM-7:00 AM )Location: Kings Mountain, NCLength: 13 weeksWeekly Hours: 36.0Beds: Registered Nurse (RN) licensedEither an Associate of Science or Bachelor of Sc...
  • 2 Days Ago

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Registered Nurse CVICU RN
  • Triage Staffing
  • Hickory, NC OTHER
  • Start Date: ASAP Shift: 12H Days ( 7:00 AM-7:00 PM )Location: Hickory, NCLength: 13 weeksWeekly Hours: 36.0Beds: Either an Associate of Science or Bachelor of Science in Nursing (ASN or BSN)At least 2...
  • 2 Days Ago

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Registered Nurse Med Surg RN
  • Triage Staffing
  • Morganton, NC OTHER
  • Start Date: ASAP Shift: 12H Nights ( 7:00 PM-7:00 AM )Location: Morganton, NCLength: 6 weeksWeekly Hours: 36.0Beds: Registered Nurse (RN) licensedEither an Associate of Science or Bachelor of Science ...
  • 13 Days Ago

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0 Nurse Manager - Phone Triage jobs found in Gastonia, NC area

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QP/Clinical Nurse Manager
  • BAYADA Home Health Care
  • Charlotte, NC
  • BAYADA Home Health Care is seeking a QP/Clinical Manager (RN and QP required) for our Charlotte, NC Habilitation office....
  • 3/18/2024 12:00:00 AM

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Home Care Nurse Supervisor
  • BAYADA Home Health Care
  • Hickory, NC
  • BAYADA Home Health Care is seeking a Clinical Nurse Manager (RN required) for our Hickory, NC pediatric home care office...
  • 3/18/2024 12:00:00 AM

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Clinical Manager
  • BAYADA Home Health Care
  • Hickory, NC
  • BAYADA Home Health Care is seeking a Clinical Nurse Manager (RN required) for our Hickory, NC pediatric home care office...
  • 3/18/2024 12:00:00 AM

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Qualified Professional RN Leader
  • BAYADA Home Health Care
  • Charlotte, NC
  • BAYADA Home Health Care is seeking a QP/Clinical Manager (RN and QP required) for our Charlotte, NC Habilitation office....
  • 3/18/2024 12:00:00 AM

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Dialysis Nurse Manager
  • Dialysis Clinic, Inc.
  • Shelby, NC
  • Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize ind...
  • 3/17/2024 12:00:00 AM

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Assistant Nurse Manager Cardiac Care
  • Clinical Management Consultants
  • Newton, NC
  • An acute care hospital in beautiful North Carolina is looking for an Assistant Nurse Manager Cardiac Care to join their ...
  • 3/16/2024 12:00:00 AM

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Nurse Manager
  • Sunrise Senior Living
  • Charlotte, NC
  • Overview "It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing...
  • 3/15/2024 12:00:00 AM

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Nurse Manager
  • Sunrise Senior Living
  • Charlotte, NC
  • Overview "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sin...
  • 3/28/2023 12:00:00 AM

Gastonia is the largest city in and county seat of Gaston County, North Carolina, United States. It is also the second largest satellite city of the Charlotte area, behind Concord. The population was 71,741 at the 2010 Census. In 2016, the population had increased to 75,536. Gastonia is the 13th largest city in North Carolina. It is part of the Charlotte metropolitan area, officially designated the Charlotte Metropolitan Statistical Area (MSA). Gastonia has experienced steady growth, with a population increase between 2000 and 2010 of nearly 8.2%, according to the U.S. Census Bureau. According...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Nurse Manager - Phone Triage jobs
$112,793 to $153,673
Gastonia, North Carolina area prices
were up 1.5% from a year ago

Nurse Manager - Phone Triage in Hartford, CT
Registered nurse licensed to practice in New York State (NYS) with current NYS registration and in good standing.
December 20, 2019
Nurse Manager - Phone Triage in Raleigh, NC
Their book represents the combined knowledge of two telehealth experts and documents the history of telephone triage and its subsequent evolution.
December 04, 2019
Nurse Manager - Phone Triage in Springfield, OR
This book is a must-read for everyone working in the fields of ambulatory care and telehealth nursing, from manager to educator or front-line nurse.  Physicians, administrators and others involved in the provision of care over the telephone will also find this an invaluable resource in understanding the practice of telephone triage nursing.  This book has been endorsed by the American Academy of Ambulatory Care Nursing (AAACN).
February 20, 2020