Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Karing Hearts Cardiology is currently seeking employment of a full time Patient Triage Nurse for their Johnson City practice. Ideal candidates will have experience in medical/clinical office settings. General job duties include: Accept and respond to incoming patient and provider telephone calls. Prepare and submit medication preauthorizations and help with patient medication assistance. Investigate and resolve patient inquiries and requests. Interested candidates can send, drop off, or fax their resumes to Karing Hearts Cardiology, 701 N. State of Franklin, Suite 2, Johnson City, TN, 37604. Fax: (4two3)9two8-four8three8.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
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Medical specialties:
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Ability to Relocate:
Work Location: In person
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0 Nurse Manager - Phone Triage jobs found in Kingsport, TN area