Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Affinity Health Group is seeking an experienced LPN to work as a Phone Nurse at our Primary Care Clinic.
The Phone Nurse is responsible for delivering care to patients performing established nursing procedures while utilizing age-specific guidelines within a medical clinic environment.
Essential Duties & Responsibilities
Marginal Duties
Knowledge, Skills, and Abilities
Supervisory Responsibility
Supervision Received
Working Conditions
Physical Demands
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to satisfactorily perform these essential functions without causing an undue hardship for the employer.
While performing the duties of this job, the employee is required to transverse about the clinic constantly and may, on occasion, remain stationary for long periods of time. The employee must regularly communicate with others and is frequently required to operate a computer and other standard medical office equipment. The employee is often required to move up to 20 pounds and is occasionally required to move between 50 and 100 pounds.
Affinity Health Group participates in the E-Verify Employment Verification Program.
Affinity believes that hiring qualified individuals to fill positions contributes to the overall strategic success of the organization. Affinity strives to ensure the best qualified candidate is selected for any employment opportunity, and that Affinity's interview and hiring process complies with applicable state and federal laws. Affinity is committed to being culturally diverse and inclusive and accepts résumés and applications from any interested candidate. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.
We are an Equal Opportunity Employer, and we promote diversity. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, persons with a disability, genetic information, sexual orientation, gender identity, or protected veteran status.
Job Type: Full-time
Benefits:
Medical specialties:
Physical setting:
Standard shift:
Weekly schedule:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
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