Nurse Manager - Phone Triage jobs in Monroe, LA

Affinity Health Group is seeking an experienced LPN to work as a Phone Nurse at our Primary Care Clinic.

The Phone Nurse is responsible for delivering care to patients performing established nursing procedures while utilizing age-specific guidelines within a medical clinic environment.

Essential Duties & Responsibilities

• Triage call-in patients and asses per approved protocols
• Assess patients at the front desk when necessary
• Provide ongoing nursing care (assess, plan, intervention, evaluation) according to the age specific and developmental needs of the patient
• Assure quality of care through development, implementation and evaluation of professional nursing standards
• Determine priorities of patient care based on essential patient needs. Anticipate and recognize changes in a patient's status and need for care.
• Assess patient, family and/or significant others educational needs and provide teaching/counseling
• Provide basic instruction for patient regarding routine procedures, treatments or disease processes
• Participate in quality assurance activities
• Integrate health promotion and preventive aspects of care
• Communicate test results to patients
• Communicate with providers regarding treatment of symptoms
• Responsible for the scheduling of tests and referrals and obtaining prior authorizations when appropriate
• Participate in quality improvement, daily huddles, and other patient care programs established by clinic requirements
• Maintain strictest confidentiality and adhere to all HIPAA guidelines and regulations

Marginal Duties

• Assist other nurses and providers as needed with direct patient care
• Participate in community education programs
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time according to business needs.

Knowledge, Skills, and Abilities

• Current licensure as a Licensed Practical Nurse (LPN) granted by the State of Louisiana is required
• Minimum one (1) year nursing experience is required
• Certification in Basic Life Support (BLS) granted by an approved American Heart Association is required
• Verbal and written communication skills sufficient for effective communication

Supervisory Responsibility

• This position has no direct reports

Supervision Received

• Works under the supervision of the Clinical Coordinator, RN Supervisor, and general supervision of the Physician and if applicable, Nurse Practitioner

Working Conditions

• This position operates in a professional clinic environment
• This is a full-time position (40 hours/week) Monday - Friday
• Overtime will be occasionally required
• Travel may be required

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to satisfactorily perform these essential functions without causing an undue hardship for the employer.

While performing the duties of this job, the employee is required to transverse about the clinic constantly and may, on occasion, remain stationary for long periods of time. The employee must regularly communicate with others and is frequently required to operate a computer and other standard medical office equipment. The employee is often required to move up to 20 pounds and is occasionally required to move between 50 and 100 pounds.

Affinity Health Group participates in the E-Verify Employment Verification Program.

Affinity believes that hiring qualified individuals to fill positions contributes to the overall strategic success of the organization. Affinity strives to ensure the best qualified candidate is selected for any employment opportunity, and that Affinity's interview and hiring process complies with applicable state and federal laws. Affinity is committed to being culturally diverse and inclusive and accepts résumés and applications from any interested candidate. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.

We are an Equal Opportunity Employer, and we promote diversity. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, persons with a disability, genetic information, sexual orientation, gender identity, or protected veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Medical specialties:

• Primary Care

Physical setting:

• Clinic

Standard shift:

• Day shift

Weekly schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

• Monroe, LA 71201: Relocate before starting work (Required)

Work Location: In person