Nurse Manager - Phone Triage jobs in Oakland, CA

Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

A
Triage Nurse (FKMC)
  • Asian Health Services
  • Oakland, CA FULL_TIME
  • Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese.


    We offer medical, dental, and mental health services for all ages.


    LOCATION: FKMC


    JOB SUMMARY:

    Under general supervision, performs professional nursing care for patients in a clinic setting, including nursing triage, nurse visits; initiates, plans, and evaluates nursing care and treatment plans; provides direction to licensed and unlicensed clinic staff.  

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    Triage
    • Performs a nursing assessment and patient triage which includes prioritizing cases, providing medical advice, making complex referrals, providing test results, and problem-solving complex cases by handling patient telephone inquiries and walk-ins requesting care.


    Other Clinical
    • Records medical histories using appropriate format; takes and records physiological measurements such as height and weight, temperature, and urinalysis; performs basic in-clinic laboratory tests, obtaining and processing specimens for outside laboratory analysis.
    • Performs basic nursing procedures such as injections, skin tests, phlebotomy, and dressing changes; performs or assists with tests such as electrocardiograms, spirometry, and audiometry; assists physicians during examinations as needed.
    • Performs additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues, providing skilled nursing services and treatment, administering and/or dispensing medication and injections; performs nurse visits as required.


    Administrative
    • Maintains awareness of current nursing protocols; participates in formulation/revision of protocols and practices; attends and participates in staff meetings and in-service education. 
    • Assists in the coordination of day-to-day clinic activities; orients, trains and directs other clinic staff in specific clinic operations and procedures. 
    • Maintains inventory and orders supplies, medications, controlled drugs, and equipment. 
    • Performs quality control by activities such as monthly quality control check log and maintaining update calibration and quality control check for medical instruments and equipment.
    • Assists other assigned R.N.s in overseeing clinical programs such as tuberculosis, hepatitis B, and immunizations.


    Minimum Qualifications
    • Bachelor of Science (B.S), one year of professional nursing experience; or equivalent combination of education and experience.
    • Bilingual/bicultural in an Asian language required.


    Preferred qualifications
    • Commitment to working in the Asian community and to community health care with familiarity with community health clinics is preferred. 


    Certifications, Licenses, Registrations
    • California Registered Nurse license
    • Basic Life Saving (BLS) certification


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    $106,505.10 - $109,023.53 a year

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    BENEFITS:

    Medical, Dental, Vision premiums 100% paid by AHS

    12 Vacation Days

    12 Sick Days

    12 Holidays and 3 Floating Holidays

    3% 403B Employer Contributions and up to 2% Employee Match Contribution

    Transportation Benefit Paid by AHS

    FSA/Dependent Care Assistance

    Long Term Disability  

  • 23 Days Ago

A
Triage Nurse (RKLMC)
  • Asian Health Services
  • Oakland, CA FULL_TIME
  • Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbei...
  • 23 Days Ago

A
Triage Nurse On-Call (RKLMC)
  • Asian Health Services
  • Oakland, CA OTHER
  • Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbei...
  • 23 Days Ago

T
Registered Nurse Labor and Delivery
  • Triage Staffing
  • Oakland, CA OTHER
  • Start Date: ASAP Shift: 12H Nights ( 7:00 PM-7:30 AM )Location: Oakland, CALength: 13 weeksWeekly Hours: 36.0Beds: Registered Nurse (RN) licensedAt least 2 years’ experienceEither an Associate of Scie...
  • 19 Days Ago

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Registered Nurse Emergency Department
  • Triage Staffing
  • Walnut Creek, CA OTHER
  • Start Date: ASAP Shift: 12H Variable ( 12:00 AM-12:00 AM )Location: Walnut Creek, CALength: 13 weeksWeekly Hours: 36.0Beds: Either an Associate of Science or Bachelor of Science in Nursing (ASN or BSN...
  • 1 Month Ago

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Registered Nurse ER RN
  • Triage Staffing
  • Oakland, CA OTHER
  • Start Date: ASAP Shift: 12H Variable ( 12:00 AM-12:00 AM )Location: Oakland, CALength: 13 weeksWeekly Hours: 36.0Beds: Either an Associate of Science or Bachelor of Science in Nursing (ASN or BSN)Regi...
  • 1 Month Ago

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0 Nurse Manager - Phone Triage jobs found in Oakland, CA area

S
Nursing Manager/ Supervisor
  • Stars Behavioral Health Group
  • Redwood City, CA
  • Job Description Job Description Job Title: Nursing Manager / Supervisor Division/Program: San Mateo - Mental Health Reha...
  • 4/26/2024 12:00:00 AM

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ASC Nurse Manager
  • Vista Surgery Center
  • San Francisco, CA
  • Job description Operative Nurse Manager We are an outpatient surgery center in downtown San Francisco which provides hig...
  • 4/25/2024 12:00:00 AM

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ASC Nurse Manager
  • VISTA SURGERY CENTER
  • San Francisco, CA
  • Job description Operative Nurse Manager We are an outpatient surgery center in downtown San Francisco which provides hig...
  • 4/24/2024 12:00:00 AM

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Nursing Manager
  • Hiresigma
  • San Ramon, CA
  • Position Qualifications: Minimum Education: Associate Degree in Nursing BSN and/or MSN Degree or related field preferred...
  • 4/24/2024 12:00:00 AM

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RN Nurse Manager
  • Vista Surgery Center
  • San Francisco, CA
  • Job Description Job Description Job description Job description The RN - Nurse Manager will play a crucial role in manag...
  • 4/24/2024 12:00:00 AM

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Nurse Manager
  • Bvteck
  • Redwood City, CA
  • Bright Vision Technologies has an immediate opportunity for Nurse Manager in Redwood City, CA.Candidate must have perman...
  • 4/23/2024 12:00:00 AM

H
Nursing Manager
  • Hiresigma
  • San Ramon, CA
  • Position Qualifications: Minimum Education: Associate Degree in Nursing BSN and/or MSN Degree or related field preferred...
  • 4/22/2024 12:00:00 AM

A
Nurse Manager, Palliative Care
  • Alameda Health System
  • Oakland, CA
  • Summary Alameda Health System offers outstanding benefits that include: 100% employer health plan for employees and thei...
  • 4/22/2024 12:00:00 AM

Oakland is in the eastern region of the San Francisco Bay. In 1991 the City Hall tower was at 37°48′19″N 122°16′21″W / 37.805302°N 122.272539°W / 37.805302; -122.272539 (NAD83). (The building still exists, but like the rest of the Bay Area, it has shifted northwest perhaps 0.6 meters in the last twenty years.) The United States Census Bureau says the city's total area is 78.0 square miles (202 km2), including 55.8 square miles (145 km2) of land and 22.2 square miles (57 km2) (28.48 percent) of water. Oakland's highest point is near Grizzly Peak Blvd, east of Berkeley, just over 1,760 feet (...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Nurse Manager - Phone Triage jobs
$140,632 to $191,599
Oakland, California area prices
were up 4.5% from a year ago

Nurse Manager - Phone Triage in Hartford, CT
Registered nurse licensed to practice in New York State (NYS) with current NYS registration and in good standing.
December 20, 2019
Nurse Manager - Phone Triage in Raleigh, NC
Their book represents the combined knowledge of two telehealth experts and documents the history of telephone triage and its subsequent evolution.
December 04, 2019
Nurse Manager - Phone Triage in Springfield, OR
This book is a must-read for everyone working in the fields of ambulatory care and telehealth nursing, from manager to educator or front-line nurse.  Physicians, administrators and others involved in the provision of care over the telephone will also find this an invaluable resource in understanding the practice of telephone triage nursing.  This book has been endorsed by the American Academy of Ambulatory Care Nursing (AAACN).
February 20, 2020