Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Onsite Phone Triage RN
Location: Lehi, UT-This position is in office
Are you feeling stretched thin and looking to get off of your feet? Connect with our team at Serenity to learn more about how you get to prioritize quality patient-care above all else; with low patient-ratios, a stable schedule that allows for a healthier work/life balance, paid time off major Holidays off (paid), and the opportunity to work alongside of a team in a high-end call center setting.
Trigger Warning: As a RN, you will engage with patients who have experienced significant traumas and may be struggling with suicidal thoughts. You will hear their stories as you support them in their healing journey. This aspect of the role may be triggering for some candidates.
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About:
Serenity is a leading force in Healthcare Technology. Leveraging cutting-edge medical devices, we provide our patients with long-term success, even after conventional treatments have proven ineffective. Alongside medication management, we specialize in alternative treatments like Ketamine infusions and Transcranial Magnetic Stimulation (TMS), all within a luxurious outpatient setting reminiscent of a spa.
*Please note that resumes and inquiries for this position are reviewed on a first come, first served basis. For more information about the opportunity, please apply here or reach out to the following:
0 Nurse Manager - Phone Triage jobs found in Provo, UT area