Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
Join one of the Gazette’s Best Workplaces four years in a row!
Vanguard Skin Specialists is a dermatology and plastic surgery practice serving communities in southern Colorado. Our mission is to make a positive impact on our patients, our community, and our world. This mission drives everything we do from opening offices in underserved areas to sponsoring humanitarian projects to volunteering locally and abroad, and we believe delivering exceptional medical care requires investing in an extraordinary team and work environment.
“We make a positive impact on our patients, our community, and the world.” -- That statement is a key part of our operating principles, and it is the motivation behind what we do. We are seeking an RMA/CMA who shares this motivation and will help create an amazing patient experience.
Who We Are:
1. We are a multi-provider medical practice with a set of operating principles that guide us -- excellence in patient care, one-team mentality, making a positive impact in this world. We believe we are the best at what we do.
2. We are fanatical about providing the best patient care without compromise. Our teams come in early and stay late to ensure patient concerns are addressed and our schedule is fully optimized for our patients and providers. We take care of our patients the way we would want our children, parents, and grandparents to be cared for. We work hard to make this happen. We expect you to help us sustain this level of excellent care.
3. We run a remarkably efficient and busy clinic. You will need to juggle many tasks while maintaining efficiency and ensuring all the small details are accounted for. Superhuman organization and attention to detail is a must.
4. We operate as one team. Our patients and your team members will count on you to be here, every single day, on time. If you have ever worked in a team environment, you understand how important that dedication is to your team, as well as to your personal success.
5. We believe it is possible to change the world. We give generously of our time and resources locally and around the world.
Job Duties/Responsibilities:
Requirements
Qualifications:
Schedule:
This is a full-time position with business hours Monday to Friday. The position is based at our clinic location in Pueblo. Initial training will occur onsite at our administrative headquarters office in Colorado Springs. Following the training period, strong performers have the option to work 1 remote day per week.
Reviews:
Vanguard Skin Specialists believes in providing regular feedback and encouraging professional
development. Your first informal HR check-in will be approximately 90 days from your date of
hire, after that you will be included in the next of our upcoming semi-annual spring or fall
review cycles for your formal reviews. This will be your first compensation review, and
thereafter your compensation reviews will occur in the fall cycle annually.
The practice promotes from within, which provides opportunity for growth and advancement.
Compensation & Benefits:
Compensation is $22 per hour with eligibility for overtime. The practice covers a portion of the
premium for medical benefits and offers vision, dental, and 401K for full-time team members.
The position also comes with paid time off, bereavement pay, paid maternity & bonding leave,
and employee discounts on products and aesthetic services.
Physical Working Conditions:
About Us:
Clear All
0 Nurse Manager - Phone Triage jobs found in Pueblo, CO area