Nurse Manager - Phone Triage jobs in Reading, PA

Cell Phone Repair, CPR of Pottstown PA is accepting applicants for a Cell Phone Sales Associate / Repair Technician. This is a customer-facing position. You must have the ability to provide an exceptional customer service experience. Electronics repair experience is not necessary but is helpful. We are willing to train the right candidate in repair. If you are interested in applying to CPR we would love to hear from you!

Full-time and Part-time positions are available.

Required Skills-

*Ability to manage a small team and work independently

*Solid verbal and written communication skills

*Resourceful and motivated with problem-solving skills and a desire to learn and help others

*Ability to communicate effectively and professionally with customers over the phone, via email and in-store

*Exceptional customer service skills

*Ability to research repair techniques for new or uncommon devices

*Effectively and professionally handle customer complaints

*Consistently and accurately using the Point-Of-Sale (POS) system to enter, track, and close all client transactions

*Punctuality

*Passion for tech including mobile devices, computers, gaming systems, etc.

*Excellent near field vision

*Excellent fine motor skills

*Attention to detail

Preferred Skills-

*Experience in electronics repair and diagnosis is preferred but not necessary. We are willing to train the right candidate.

*Soldering experience is a plus

*Supervisory experience is a plus

*Bi-lingual is a plus

*Computer software including o.s. installations, data recovery, virus removal, hard drive migration, especially experience with Apple computers.

*Gaming system repair, both software and hardware.

We Offer-

*Health Insurance

*Excellent wages

*Employee device upgrades at discounted prices

*Opportunity for growth

*A casual and fun work environment

*Paid holidays

*Guaranteed 40-hour work week

Job Type: Full-time

Experience:

Relevant: 1 year (Preferred)

Additional Compensation:

Commission

Store Discounts

Tips

Work Location: Pottstown PA

This Company Describes Its Culture as:

People-oriented -- supportive and fairness-focused

Schedule:

Weekends required

Day shift

8-hour shift

Monday to Saturday

Job Types: Full-time, Part-time

Salary: $13.00 - $20.00 per hour

Benefits:

Employee discount

Flexible schedule

Health insurance

Paid time off

Christmas Bonus after 2nd Year of hire

Commission pay

Tips

Ability to commute/relocate: Pottstown PA: Reliably commute or planning to relocate before starting work (Required)

Experience:

Cell Phone Repair: 1 year (Preferred)

Customer Service: 1 year (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location: Pottstown PA

Drug test & Background Check Required**

Job Types: Full-time, Part-time

Pay: $13.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Commission pay
• Tips

Experience:

• Customer service: 1 year (Preferred)
• Electronics Repair: 1 year (Preferred)

Language:

• English (Preferred)
• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person