Why Sonic?

Since 1994, Sonic has been committed to building a faster, more affordable internet, and to hiring the nicest people around. We are looking for exceptional employees who want to challenge the industry for the better by putting members first and offering accessible connectivity for everyone.

Foster your personal growth, develop your career, and make a difference in an industry where honest business practice has become optional. Every career opening at Sonic is an opportunity to join a dedicated team where each department works closely together with one another.

Join a community-minded company that empowers the growth of a better internet — one home, one business, one employee at a time.

Position Summary:

The Warehouse Manager is responsible for maintaining all daily operations of the warehouse functions including shipping, receiving, and stocking. The Warehouse Manager will oversee the team and will be responsible for their development and continuous growth.   

Position Type/Expected Hours of Work:

Warehouse Manager is a fulltime exempt position base in our Santa Rosa Headquarters.  This position is a hands-on position that will participate in all Warehouse and Logistics activities.

Travel:
Occasional travel is typical for this position.

Supervisory Responsibilities:

The Warehouse Manager is responsible for the strategic direction and day-to-day Management of Warehouse, Logistics, Shipping and receiving team members.

Essential Duties and Responsibilities:

• Manage, coach and mentor the Logistics workforce across multiple geographically diverse warehouse locations.
• Solicit departmental feedback to develop and implement methodologies to increase efficiency.
• Evaluate daily requirements for customer returns and assign staff to process all returns in a timely manner.
• Evaluate and optimize B2B and B2C shipping and handling costs.
• Maintain a clean, safe and organized warehouses and cable yards.
• Maintain on time shipping performance.
• Manage safety for all warehouse and yard activities, loading or unloading of freight, and forklift usage to meet OSHA requirements.
• Manage monthly inventory counts and Spectrum updates and activities.
• Oversee the integration and inventory management of ERP systems across multiple warehouse locations.
• Monitor, supervise and report as needed employee conduct and adherence to Sonics rules, regulations and ethics.
• Promote Sonic’s commitment of extraordinary internal and external customer service, company culture, employee engagement, and individual growth.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Leadership – Builds a strong team bond that encapsulates Sonic’s core values and vision. Leads by example and adopts a proactive approach to explore new ways to increase efficiencies and internal and external customer satisfaction.
• Technical Skills - Assesses own strengths and weaknesses; Strives to continuously build knowledge and skills; Shares expertise with
• Analytical Skills - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in group or one to one meetings with Director of Logistics.
• Written Communication - Writes clearly and informatively. Presents numerical data effectively; Able to read and interpret written
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values and Employee Handbook rules.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

• Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to groups large and small and respond to questions from groups of managers, clients, customers, and the general
• Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Computer Skills - Proficient in multiple operating platforms; should have knowledge of Microsoft Word, Excel and Power point. Able to enter and solve ticket queue issues.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

The work environment is primarily in the Logistics warehouse with limited heating or cooling.  Appropriate apparel should be worn to accommodate changes in weather.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is continually required to sit, stand, walk and key/type. The employee is occasionally required to lift, carry boxes, and utilize pallet jacks, hand trucks, carts and dollies and small hand tools.  Reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Forklift abilities are required and if the employee is not forklift certified the company will provide training and certification.

Pay Scale

$87,000 - $95,000

Benefits and Perks:

• Medical Dental Vision benefits
• 401k and Profit Sharing
• Paid Time Off
• Education opportunities
• Stipend for high-speed internet access
• Paid Comprehensive Training
• Growth Opportunities
• Use of company vehicle

Sonic is an equal opportunity employer. Sonic is committed to providing a work environment free of harassment, discrimination, retaliation and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race, religion (including religious dress and grooming practices), color, gender (including gender identity and gender expression), national origin (including language use restrictions and possession of a driver's license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.