Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
REGISTERED NURSE - TRIAGE
NO NIGHTS, NO WEEKENDS, NO HOLIDAYS!!!
Go to for more information: https://www.ssgastro.com/our-practice/careers
SSGA is one of the leading Gastroenterology practices in the area. Our practice consists of 13 physicians and 14 advanced practitioners including a state of the art Endoscopy Center. We will have three new physicians joining our practice this year.
As our practice grows, we are recruiting for additional Registered Nurses to join our growing triage team. each triage team is supported by an LPN that takes initial routine triage calls such as prescription refills and test result questions.
This position is located at our main facility in Burnt Hills, NY. This is a full time Monday-Friday position.
Primary Responsibilities
Requirements
Qualifications
Skills
Hourly Range: $31.00-$38.00 - Pay rate varies based on skills, experience and qualifications
We offer a competitive salary and comprehensive benefits package including paid vacation, personal/sick, and holidays, medical, dental and vision insurance, 401K with match and Profit Sharing plan.
For consideration, submit your resume and references with cover letter and salary requirements
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