Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Overview:
Join Our Team as a Triage Registered Nurse
Are you passionate about making a difference in the lives of others? Do you have the ability to manage stressful situations and provide helpful guidance?
We are looking for triage registered nurses (RN) who are ready to serve patients and work effectively with their care team members. As a triage RN, youll be responsible for answering calls from hospice patients and families, assessing their needs, providing guidance, and coordinating care over the phone. Youll schedule home visits if needed and coordinate care with the care team, facility, and the patients caregiver. Most importantly, youll use your judgment, knowledge, and experience to ensure patients receive proper and timely care.
And just like all of our team members, as a triage RN, you will have access to our supportive leadership team and professional development opportunities with plenty of room for advancement.
Were Offering Even More Great Benefits When You Join Our Team
Our Company Mission
Our mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these arent empty words. In every interaction, no matter how big or small, were dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.
About Agape Care Group
A leading hospice, palliative, and pediatric comfort care provider, Agape Care Group is dedicated to serving patients and families with love and delivering the highest quality care. The Agape Care Group family of brands spans seven states - Alabama, Georgia, Louisiana, North Carolina, Oklahoma, South Carolina, and Virginia. At any location within our company, you'll find a career that means something. You'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.
Weve worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and wed love for you to join our team.
*Pay is determined by years of experience and location.
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0 Nurse Manager - Phone Triage jobs found in Spartanburg, SC area