Nurse Manager - Phone Triage manages the day-to-day operation of a nurse triage call center and implements established policies, procedures, and service models. Uses performance and quality standards to achieve and maintain required care delivery levels. Being a Nurse Manager - Phone Triage monitors operations with call data analysis to identify trends, measure productivity, and respond to increases in demand for services. Conducts recruitment and selection activities to maintain optimum levels of nursing staff. Additionally, Nurse Manager - Phone Triage ensures compliance with nursing staff standards for competencies, assessments, licensure, certifications, and other annual training. Responds to escalated problems and may provide patient care evaluations and recommend responses. Typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a director. The Nurse Manager - Phone Triage manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Nurse Manager - Phone Triage typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
We are looking for an Experienced full-time Triage Nurse for our Pediatric Office. This position is available for a licensed individual with outstanding customer service abilities. Our Pediatric office is a GREAT PLACE to work offering excellent benefits such as: Paid Time Off; 401k; Health Insurance and Paid Holidays.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES:
EDUCATION, QUALIFICATION AND CREDENTIALS:
SKILLS, KNOWLEDGE AND ABILITIES:
This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.
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