Nurse Manager - Phone Triage jobs in Winston Salem, NC

TITLE: RN Clinical Nurse/Ambulatory

JOB CODE: RN Ambulatory

JOB SUMMARY

• The RN Triage Clinical Nurse/Ambulatory provides comprehensive nursing care via telephone through skillful assessment, diagnosis, outcomes identification, planning, implementation, and evaluation in accordance with the AH Medical Group, facility, or department policies, procedures, and/or protocols under the supervision of the nursing leader. The RN Clinical Nurse/Ambulatory assists in maintaining a safe work environment and performs all related job responsibilities in a safe manner. The RN Clinical Nurse/Ambulatory maintains clinical and professional competency as appropriate to the population of patients served.
• A registered nurse’s practice is guided by the ANA Code of Ethics for Nurses with Interpretive Statements.

ESSENTIAL FUNCTIONS

• Collects pertinent data and information relative to the healthcare consumer’s health or the situation.
• Analyzes the assessment data to determine the actual or potential diagnoses, problem, and issues.
• Identifies expected outcomes for a plan individualized to the healthcare consumer or the situation.
• Develops a plan that prescribes strategies to attain expected, measurable outcomes.
• Implements the identified plan, coordinates care delivery, and employs strategies to promote health and a safe environment.
• Delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles.
• Evaluates progress toward attainment of goals and outcomes.
• Practices ethically.
• Practices in a manner that is congruent with cultural diversity and inclusion principles.
• Communicates effectively in all areas of practice.
• Collaborates with healthcare consumers and other key stakeholders in the conduct of nursing practice.
• Leads within the professional practice setting and the profession.
• Seeks knowledge and competence that reflects current nursing practice and promotes futuristic thinking.
• Integrates evidence and research findings into practice.
• Contributes to quality nursing practice.
• Evaluates one’s own and others’ nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules and regulations.
• Utilizes appropriate resources to plan, provide, and sustain evidence-based nursing services that are safe, effective, and fiscally responsible.
• Practices in an environmentally safe and healthy manner.
• Participate in committees, shared governance, or facility decision making activities, developing and nurturing research to positively affect clinical outcomes and promotion.
• Models the One Health mission, vision, and value.
• Supports and contributes to the Patient Centered Care Philosophy by understanding that every teammate is a Caregiver whose role is to meet the needs of the patient.

PHYSICAL REQUIREMENTS

• Work requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. 
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.
• Intact sense of sight, hearing, smell, and touch. 
• Finger dexterity. 
• Critical thinking and ability to concentrate. 
• Must be able to respond quickly to changes in patient and/or unit conditions. 
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the department manager.

EDUCATION, TRAINING, AND EXPERIENCE

• Graduate from an accredited School of Nursing. BSN preferred. Current Basic Life Support for Healthcare
• Provider status according to American Heart Association.
• Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works.
• Additional education, training, certifications, or experience may be required within the department by the nurse leader.
• Complies with the requirements for advancement, maintenance, approved certification, and nursing education as outlined in Professional Nurse Clinical Advancement Program.

PATIENT POPULAITON SERVED

• Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served.

PROTECTED HEALTH INFORMATION

• Will limit access to protected health information (PHI) to the information reasonable necessary to do the job.
• Will share information only on a need to know basis for work purposes.
• Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.