Nurse Supervisor - Phone Triage jobs in Chicago, IL

Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Nurse, Phone Triage - Gastroenterology
  • Duly Health and Care
  • Warrenville, IL FULL_TIME
  • Overview:

    Location: You will be able to choose from the folllowing locations: Lockport, Lisle, Naperville, Oak Brook, Downers Grove, Bloomingdale, Hoffman Estates, Hinsdale, Elmhurst, East Dundee, Hinsdale, Itasca, Joliet, Winfield, Warrenville

    Hours: 40 hours per week; Monday - Friday 8:30am - 4:00pm


    Good enough isn’t for us. Duly Health and Care’s team members show up every day driven to exceed expectations. We see and support the remarkable in every person within and beyond the walls of our work.

    Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!

    Holistic benefits designed to help our team members flourish in all aspects of their lives, including:

    • Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
    • $5,250 Tuition Reimbursement per year.
    • 40 hours paid volunteer time off.
    • 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
    • 401(k) Match
    • Profit-sharing program
    Responsibilities:
    The Journeys and Adventures that Await:
    • Triage Phone Response: Manages patient health concerns and symptoms via a telephone interaction utilizing physician-approved protocols for the assessment and management of a range of symptoms. These telephone interactions require assessment, patient education and may require crisis intervention. Responds to and prioritizes incoming patient messages and test results. Schedules appointments as needed. May schedule tests and procedures and obtain insurance prior-authorization. Responsible for reviewing and authorizing/denying provider ordered prescriptions in accordance with established guidelines. Delivers patient education, according to the individualized needs of the patient and as prescribed by the Provider and/or Group policy. Educates patient and/or family members about diagnostic procedures, medications, nutrition and maintenance of health and wellness. Responds to patient questions and appropriately provides reassurance while responding to patient concerns. The RN can assess the patient's medical condition and provide medical advice using Duly Health and Care protocols, Provider directive or an approved Nursing Triage Manual.
    • Patient Documentation: Maintains accurate and detailed patient records and pertinent information; posts tests and documents patient education provided. Enters all pertinent communications with the patient into the Medical Record.
    • Clinical Resource for Staff: Performs and delegates a variety of tasks to facilitate patient care. Aware of coding and reimbursement issues. Available to other office clinical and non-clinical staff to answer questions and provide assistance as appropriate. Assists in orienting and training new staff. Seeks opportunities to improve or enhance nursing and leadership skills.
    • Other Duties as Assigned: Utilizes current nursing practices to provide patient care while focusing on the needs of the patient and exemplifying service excellence, care, concern, respect and cooperation. As a member of a health care team, functions in the role of patient advocate by being in the position of initial contact for patient-related issues. Additional duties as assigned.
    Qualifications:
    The Experiences You Bring:
    • Current RN licensure in nursing.
    • Knowledge of nursing skills in accordance with nursing standards in the Nurse Practice Act.
    • Knowledge of OSHA and HIPAA
    • Prefer a minimum of one year of professional nursing experience in a clinical or hospital setting but may consider new grad under specific circumstances.
  • Just Posted

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Phone Triage Nurse - Cardiology
  • Duly Health and Care
  • Naperville, IL FULL_TIME
  • Overview: Location: Naperville; Travel to surrounding clinics may be required Hours: 40 hours per week; Monday - Friday; varying between 8:00am-5:00pm Good enough isn’t for us. Duly Health and Care’s ...
  • 8 Days Ago

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Registered Nurse House Supervisor
  • Triage Staffing
  • Chicago, IL OTHER
  • Start Date: ASAP Shift: 12H Nights ( 8:00 PM-8:30 AM )Location: Chicago, ILLength: 13 weeksWeekly Hours: 40.0Beds: Either an Associate of Science or Bachelor of Science in Nursing (ASN or BSN)At least...
  • Just Posted

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RN/Staff Nurse, Phone Triage - Gastroenterology - Gastroenterology - Now Hiring
  • Vivian Health
  • Naperville, IL FULL_TIME
  • RN/Staff Nurse, Phone Triage - GastroenterologyOverview Location: Naperville; Eligible to work from home after 6 months Hours: Monday - Friday: 8am-5pm Good enough isn't for us. Duly Health and Care's...
  • 13 Days Ago

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Medical Assistant II, Phone Triage Internal Medicine, Full time (Batavia)
  • Advocate Aurora
  • Batavia, IL FULL_TIME
  • $2500 sign on bonus for external hiresMajor Responsibilities:Performs all the functions of a Medical Assistant I Med Grp such as preparing and rooming the patient, clinical integration focus, performi...
  • 3 Days Ago

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Medical Assistant II, Phone Triage Internal Medicine, Full time (Batavia)
  • Advocate Aurora Health
  • Batavia, IL FULL_TIME
  • $2500 sign on bonus for external hires Major Responsibilities: Performs all the functions of a Medical Assistant I Med Grp such as preparing and rooming the patient, clinical integration focus, perfor...
  • 8 Days Ago

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0 Nurse Supervisor - Phone Triage jobs found in Chicago, IL area

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Nurse Supervisor RN
  • Elevate Care Niles
  • Niles, IL
  • Elevate Care Niles - About Us: At Elevate Care, we take pride in providing exceptional patient care and fostering a posi...
  • 3/29/2024 12:00:00 AM

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PM Nurse Supervisor RN
  • California Terrace
  • Chicago, IL
  • California Terrace - *****California Terrace (under new management) ***** Now hiring Nurse Supervisor (RN) to join our t...
  • 3/29/2024 12:00:00 AM

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Nurse Supervisor RN PM Shift
  • Elevate Care Chicago North
  • Chicago, IL
  • Elevate Care Chicago North - About Us: At Elevate Care, we take pride in providing exceptional patient care and fosterin...
  • 3/29/2024 12:00:00 AM

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PRN RN Nurse Supervisor
  • Bella Terra Morton Grove
  • Morton Grove, IL
  • Bella Terra Morton Grove - Are you looking for a rewarding career in Skilled Nursing? We are currently searching for a N...
  • 3/29/2024 12:00:00 AM

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PM Nurse Supervisor
  • Avantara Libertyville
  • Libertyville, IL
  • Avantara Libertyville - Are you looking for a rewarding career in Skilled Nursing? We are currently searching for a Nurs...
  • 3/28/2024 12:00:00 AM

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Nursing Supervisor
  • County of DuPage, CO
  • Wheaton, IL
  • Salary : $95,000.00 - $98,000.00 Annually Location : Wheaton, IL Job Type: Full-time Job Number: 23-00116 Department: Ke...
  • 3/26/2024 12:00:00 AM

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RN Registered Nurse Supervisor
  • Ascension
  • Park Ridge, IL
  • Details Sign-on Bonus: $5000.00 Salary:Starting From $31.28 per *Compensation is based on work experience. Department: L...
  • 3/26/2024 12:00:00 AM

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Nurse Supervisor RN
  • Elevate Care
  • Niles, IL
  • About Us: At Elevate Care, we take pride in providing exceptional patient care and fostering a positive and supportive w...
  • 3/25/2024 12:00:00 AM

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Nurse Supervisor - Phone Triage jobs
$101,020 to $129,688
Chicago, Illinois area prices
were up 0.8% from a year ago