Nurse Supervisor - Phone Triage jobs in Passaic, NJ

Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Triage Nurse
  • Zufall Talent Team
  • Dover, NJ FULL_TIME
  • Position Summary The Telephone Triage Nurse manages and responds to all time-sensitive, symptom-based calls received by Zufall Health Center. The Telephone Triage Nurse handles telephone nursing practice that focuses on assessment, prioritization, and referral to the appropriate level of care at the health center. Most importantly, the Telephone Triage Nurse supports the mission and vision of the Zufall Health Center.  Essential Functions, Duties and Responsibilities  Consistently adheres to all departmental policies and procedures. Conducts all aspects of job in a professional and ethical manner. Works independently with little or no supervision, but uses available resources for problem resolution as indicated by circumstances or need. Completes assignments in a timely and efficient manner. Maintains high level of confidentially and HIPAA compliance. Works collaboratively with team members to assure the optimal outcomes of care and service. Utilizes departmental resources prudently and appropriately. Uses communication methods which create and foster a positive image of the department, upholding the values of the Zufall Health Center. Communicates appropriately both verbally and in writing; uses appropriate mechanisms for identifying and resolving work related issues. Keeps manager or supervisor informed of work­ related issues at all times. Performs additional duties as determined by supervisor.   Specific Duties  Interaction with Patients Answers the telephone and has aninteractive process between the patient (and/or the person calling for the patient, i.e. family member, i.e., consent-approved person) that involves identifying the nature and urgency of patient’s health care needs and determine appropriate disposition, i.e. scheduling appointments or directs the patient for immediate care. Maintains process for Telephone Nursing: 1. Information gathering; 2. Processing information: Identify and verify problem; Planning; Decision making (what needs to be done); 3. Output Disposition (make appointment/refer to immediate care); 4) Closing call by documentation in a telephone encounter. Receives all explicit and implicit information: Signs & symptoms; Verbal (concrete) information; Distinguishes high acuity calls (symptom based calls)/low acuity calls (physiologic need not readily apparent); low complexity (obvious needs)/high complexity; contextual factors (distance from care, available transportation, patient preferences). Converts patient data into medical information (e.g. separating relevant from irrelevant information) and enters in eCW as Telephone Triage Telephone Encounters. The information is processed (nature, urgency, implications for patient management). Calls are documented with the following information: when appt given; advice only calls; not patients of your practice and anonymous callers. Greets patients and visitors in a prompt, pleasant, and helpful manner on the telephone and in person, as necessary. The nurse translates necessary medical information into language the caller can understand. Assesses health literacy level as well as language needs and uses tools and resources as necessary. Closing the triage call, the nurse confirms understanding and the patient’s intent to comply with the plan and documents same in the Telephone encounter. Communicates and consults with the medical staff regarding patient’s condition as necessary.   Communication Maintains patients’ confidentiality in compliance with HIPAA and other federal, state and local regulations as stated in the ZHC policies and procedures manual. Answers inquiries of patients and public via telephone or in person or regarding regulations and services; when necessary, refers inquiries to appropriate person or department.   Knowledge, Skills and Abilities   Has knowledge of computer software programs such as Microsoft Word, and electronic medical records. Displays critical thinking, competency, and standardjudgment. Have strong communication skills and excellent customer service skills. Be able to work with very little supervision. Be able to adapt quickly to unanticipated changes in work flow or work process, or frequent changes in insurances rules and coverage changes. Be able to understand, carry out, and remember verbal and written instructions. Bilingual English and Spanish required.     Education, Training and Experience   Bachelor’s Degree in Nursing required. Have minimum of two years clinical experience in ambulatory care setting or equivalent experience Knowledge of QA/PI processes and models, accreditation procedures such as PCMH or the Joint Commission, preferred.
  • 2 Days Ago

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Registered Nurse ER RN
  • Triage Staffing
  • Paterson, NJ OTHER
  • Start Date: ASAP Shift: 12H Nights ( 7:00 PM-7:30 AM )Location: Paterson, NJLength: 13 weeksWeekly Hours: 36.0Beds: Either an Associate of Science or Bachelor of Science in Nursing (ASN or BSN)Registe...
  • 1 Month Ago

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Licensed Practical/Vocational Nurse LPN/LVN
  • Triage Staffing
  • Parsippany, NJ OTHER
  • Start Date: ASAP Shift: 8H Evenings ( 2:00 PM-10:00 PM )Location: Parsippany, NJLength: 5 weeksWeekly Hours: 40.0Beds:
  • 25 Days Ago

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Travel Nurse RN - CCU - Coronary Care - $1,650 per week
  • Halcyon Nurse Staffing
  • Denville, NJ FULL_TIME
  • Halcyon Nurse Staffing is seeking a travel nurse RN CCU - Coronary Care for a travel nursing job in Denville, New Jersey.Job Description & RequirementsSpecialty: CCU - Coronary CareDiscipline: RNStart...
  • 15 Days Ago

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Occupational Therapy Assistant COTA
  • Triage Staffing
  • Passaic, NJ OTHER
  • Start Date: ASAP Shift: 8H Days ( 8:00 AM-4:30 PM )Location: Passaic, NJLength: 24 weeksWeekly Hours: 40.0Beds: High school diploma or GEDWillingness to travel to all 50 statesPassed a licensing exam ...
  • 23 Days Ago

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Ct technologist week
  • Triage Staffing
  • Denville, NJ FULL_TIME
  • Triage Staffing is seeking a travel CT Technologist for a travel job in Denville, New Jersey. Job Description & Requirements Specialty : CT Technologist Discipline : Allied Health Professional Start D...
  • 7 Days Ago

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0 Nurse Supervisor - Phone Triage jobs found in Passaic, NJ area

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Nursing Supervisor RN
  • Caring People
  • New York, NY
  • Job Description Job Description Come Join our Caring People Team! Position: Field Nursing Supervisor-RN or LPN Schedule:...
  • 3/28/2024 12:00:00 AM

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Nurse Supervisor
  • WMC Health
  • Warwick, NY
  • Job Details: The Nurse Supervisor plans, supervises and participates in the delivery of quality nursing care and may pro...
  • 3/27/2024 12:00:00 AM

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Nurse Supervisor
  • Plaza Health
  • Elizabeth, NJ
  • Plaza Health - Plaza Healthcare is looking for a Nurse Supervisor.
  • 3/26/2024 12:00:00 AM

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Nursing Supervisor
  • RemX The Workforce Experts
  • Purchase, NY
  • Job Description Job Description NURSING SUPERVISOR-ASSISTED LIVING & MEMORY CARE UNITS! FULL TIME OPPORTUNITY! HIRING IM...
  • 3/24/2024 12:00:00 AM

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Nursing Supervisor
  • Dart Healthcare Staffing
  • New York, NY
  • $20,000 sign on bonus! Location: Manhattan Position Overview: Manages the nursing unit ensuring that it functions proper...
  • 3/24/2024 12:00:00 AM

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Nurse Supervisor
  • Atria Senior Living
  • Bronx, NY
  • Responsibilities In the role of Resident Services Supervisor, you support the Resident Services Director (RSD) in implem...
  • 3/24/2024 12:00:00 AM

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RN Nursing Supervisor
  • Alaris Health at The Chateau North & South Pavilion
  • Rochelle Park, NJ
  • Alaris Health at The Chateau North & South Pavilion - ****New Rates**** **SIGN-ON BONUS** Alaris Health at The Chateau N...
  • 3/24/2024 12:00:00 AM

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RN NURSING SUPERVISOR
  • Alaris Health at St. Mary's
  • Orange, NJ
  • Alaris Health at St. Mary's - Alaris Health at St. Marys a 188 bed-skilled nursing Center in City of Orange, New Jersey,...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 3.244 square miles (8.401 km2), including 3.146 square miles (8.149 km2) of land and 0.098 square miles (0.253 km2) of water (3.01%). Unincorporated communities, localities and place names located partially or completely within the city include Davis Bridge and Pleasant Plains. Passaic's only land border is with neighboring Clifton, which borders Passaic to the north, south, and west. The Passaic River forms the eastern border of Passaic. Four additional neighboring towns in Bergen County immediately across the river fr...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Nurse Supervisor - Phone Triage jobs
$110,414 to $141,748
Passaic, New Jersey area prices
were up 1.5% from a year ago