Nurse Supervisor - Phone Triage jobs in Philadelphia, PA

Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Triage Nurse
  • Shriners Children's
  • Philadelphia, PA FULL_TIME
  • Company Overview

    Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

    Job Overview

    Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opportunity for a Triage Nurse to join our Outpatient team.  This position would work Monday - Friday, 7:30 am - 4:00 pm, no weekends or holidays.

    Responsibilities

    The Telephone Triage Nurse assures that communication with each caller will be handled in a professional and timely manner. When appropriate, the caller’s symptoms will be assessed and triaged using the nursing process and approved guidelines in order to assist in obtaining the appropriate level of care and/or self-care advice. This position reports directly to the Nurse Manager, Outpatient Services.

     

    1. Respond promptly to each incoming call.2. If call warrants a triage, the caller’s stated symptoms will be assessed to determine the appropriate level of care required to safely meet the patient’s medical needs. (Emergent, urgent, non-urgent or home care status)3. When appropriate, provide home care instructions using the approved, written guidelines as well as approved reference material provided.4. Utilize all resources and guidelines at his/her disposal to effectively assess, prioritize, advise, or refer calls when necessary to the appropriate department or personnel.

    5. Refer patients to appropriate providers for care, utilizing approved guidelines as indicated by individual client profiles.6. Thoroughly complete documentation utilizing the appropriate computer software in compliance with the approved policies and procedures.7. Fax or email all completed Telephone Advice Records and Transaction calls to appropriate physician client immediately by internal fax.

    Qualifications

    Education

    • BSN Preferred

    Certification/Licensure

    • RN in state of practice

    Skills

    • Bilingual English/Spanish preferred

    Experience

    • 2 years of experience in a clinic or hospital setting preferred.

     

     

     

    Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace. 

     

    Shriners Children’s values diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

     

    In accordance with local and system policies, all SHC employees must be fully vaccinated for COVID-19 to be eligible for hire.

     

  • 1 Month Ago

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Registered Nurse OR
  • Triage Staffing
  • Philadelphia, PA OTHER
  • Start Date: ASAP Shift: 10H Days ( 8:00 AM-6:30 PM )Location: Philadelphia, PALength: 13 weeksWeekly Hours: 40.0Beds: At least 2 years’ experienceEither an Associate of Science or Bachelor of Science ...
  • 17 Days Ago

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LPN/RN Triage Nurse
  • spectrumhs
  • Philadelphia, PA FULL_TIME
  • Job Description: Spectrum Health - a world-class community health center that proudly cares, values, and serves its community is in search of a dynamic LPN/RN Triage Nurses who naturally care about, v...
  • 8 Days Ago

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Registered Nurse Rehab RN
  • Triage Staffing
  • Wallingford, PA OTHER
  • Start Date: ASAP Shift: 8H Days ( 8:00 AM-4:30 PM )Location: Wallingford, PALength: 8 weeksWeekly Hours: 40.0Beds: Either an Associate of Science or Bachelor of Science in Nursing (ASN or BSN)At least...
  • 23 Days Ago

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Registered Nurse Rehab RN
  • Triage Staffing
  • Philadelphia, PA OTHER
  • Start Date: ASAP Shift: 8H Nights ( 11:00 PM-7:00 AM )Location: Philadelphia, PALength: 6 weeksWeekly Hours: 40.0Beds: Either an Associate of Science or Bachelor of Science in Nursing (ASN or BSN)At l...
  • 25 Days Ago

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Registered Nurse Rehab RN
  • Triage Staffing
  • Wyncote, PA OTHER
  • Start Date: ASAP Shift: 12H Nights ( 7:00 PM-7:00 AM )Location: Wyncote, PALength: 5 weeksWeekly Hours: 36.0Beds: Either an Associate of Science or Bachelor of Science in Nursing (ASN or BSN)At least ...
  • 25 Days Ago

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0 Nurse Supervisor - Phone Triage jobs found in Philadelphia, PA area

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RN Nursing Supervisor (Weekend)
  • AristaCare Meadow Springs
  • Plymouth Meeting, PA
  • RN Nursing Supervisor (Weekends 7am or 7pm shifts) AristaCare is seeking for an RN Supervisor responsible for the day-to...
  • 3/29/2024 12:00:00 AM

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Registered Nurse Supervisor
  • Belle Terrace
  • Quakertown, PA
  • Belle Terrace - Belle Terrace is now under new management and currently seeking a highly qualified Weekend RN Supervisor...
  • 3/28/2024 12:00:00 AM

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ONCOLOGY NURSE COORDINATOR III
  • Cooper University Health Care
  • Moorestown, NJ
  • About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. O...
  • 3/28/2024 12:00:00 AM

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RN Nursing Supervisor (Weekend)
  • AristaCare
  • Plymouth Meeting, PA
  • RN Nursing Supervisor (Weekends 7am or 7pm shifts) AristaCare is seeking for an RN Supervisor responsible for the day-to...
  • 3/28/2024 12:00:00 AM

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Registered Nurse Coordinator
  • ServeFed
  • Philadelphia, PA
  • Job Description Job Description Overview ServeFed is seeking a Part-Time Registered Nurse Coordinator in support of Serv...
  • 3/27/2024 12:00:00 AM

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Nursing Supervisor (11pm-7am)
  • AristaCare At Meadow Springs
  • Plymouth Meeting, PA
  • Job Description Job Description RN Nursing Supervisor (Monday to Friday 11pm-7am) AristaCare is seeking an RN Supervisor...
  • 3/26/2024 12:00:00 AM

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Nurse Supervisor
  • Autumn Lake Healthcare at Memorial Bridge
  • Penns Grove, NJ
  • Autumn Lake Healthcare at Memorial Bridge - Join our wonderful team as an Nurse Supervisor today! Autumn Lake Healthcare...
  • 3/25/2024 12:00:00 AM

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Veterinary Nursing Supervisor
  • Mount Laurel Animal Hospital
  • Mount Laurel, NJ
  • Job Description Job Description VETERINARY NURSING SUPERVISOR Are you ready for an EPIC veterinary career journey in a b...
  • 3/25/2024 12:00:00 AM

Philadelphia, sometimes known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most populous U.S. city, with a 2017 census-estimated population of 1,580,863. Since 1854, the city has been coterminous with Philadelphia County, the most populous county in Pennsylvania and the urban core of the eighth-largest U.S. metropolitan statistical area, with over 6 million residents as of 2017[update]. Philadelphia is also the economic and cultural anchor of the greater Delaware Valley, located along the lower Delaware and Schuylkill Rivers, wit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Nurse Supervisor - Phone Triage jobs
$101,623 to $130,462
Philadelphia, Pennsylvania area prices
were up 1.0% from a year ago