Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
HOW WE CARE FOR YOU:
At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.
OUR Department:
Our neuroscience teams assess and treat for headaches, migraines, epilepsy, seizure disorders, gait and balance disorders, nerve conduction studies. Neuropsychological assessment and counseling/treatment. Ongoing management for chronic neurologic conditions, such as Parkinson's disease, multiple sclerosis, neuropathy and dementia, stroke care and a comprehensive concussion program.
As a Registered Nurse (RN) in Neurology, you are the engine and the heart of patient care at Rochester Regional Health. You make a positive difference every single day in the lives of our patients, their family members and visitors – going above and beyond to meet their needs with courtesy, kindness, respect and compassion.
STATUS: Full Time
DEPARTMENT: Neurosurgery
SCHEDULE: Monday-Friday, Days
ATTRIBUTES:
Compassionate, warm and patient focused
Critical thinking skills, decisive judgment and the ability to work with minimal supervision
Exceptional documentation skills and professional behavior
Ability to work in a fast-paced environment
RESPONSIBILITIES:
Patient Care & Service. Promote and restore patients' health by completing the nursing process; collaborating with physicians and multidisciplinary team members; performing various treatment procedures; providing physical, educational and emotional support to patients, friends and families; supervising assigned team members
Planning & Communication. Develop and document individualized care plans customized for each patient’s unique needs, with support from the interdisciplinary health team as needed; maintain effective communication to convey patient health status, treatment plans and progress
Electronic Health Record (EHR) Management. Demonstrate proficient use of an EHR – including accurate patient and provider documentation and communication
Compliance. Adhere to required department and system protocols, regulations (local, state, federal) and education requirements
EDUCATION:
PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
PAY RANGE: $33.00 - $44.00
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