Nurse Supervisor - Phone Triage supervises the day-to-day operations and coordinates activities of nursing teams in a nurse triage call center. Plans work schedules and monitors call levels to ensure sufficient staffing and adherence to protocols. Being a Nurse Supervisor - Phone Triage responds to escalated problems and may provide patient care evaluations and guidance to nurses. Typically requires a bachelor's degree in nursing. Additionally, Nurse Supervisor - Phone Triage requires Registered Nurse (RN). Typically reports to a manager or head of a unit/department. The Nurse Supervisor - Phone Triage supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Nurse Supervisor - Phone Triage typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
At Columbus Regional Healthcare System we offer professional growth and advancement for every employee. We are looking for an Office Triage Nurse to work in the Advanced Pediatrics office located in Whiteville, NC.
Job Description: Will provide appropriate screening, handling, and routing of all incoming phone calls and ensure patient messages are taken appropriately with pertinent information via phone and/or EMR system. Will evaluate patient needs based on level of acuity; handle prescription refills; and provide timely communication with providers regarding patient care.
Qualifications:
Preferred: Previous experience in a medical office.
Experience: No experience required, but previous experience in a medical office is preferred.
Perks Benefits:
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0 Nurse Supervisor - Phone Triage jobs found in Wilmington, NC area