Job Summary   

The Director of Education is the campus leader responsible for supporting the Executive Director with all academic and career services operations and outcomes. Focusing on the Core Values the Director of Education ensures ethical conduct, sound business practices, student success, team development, and placement performances are exceeded. They support the Executive Director with education oversight, compliant operations, and quality delivery of services to students, graduates, and employers all leading to successful outcomes. Through the promotion of Ancora’s Core Values, the Director of Education will facilitate the enhancement of student learning and achievement, retention of a strong and experienced faculty, and the advancement of compliant educational practices, resulting in successful student outcomes and placement benchmarks.

Experience Required 

Minimum:

⁻    Bachelors Degree

⁻    3 years of experience in educational administration

⁻    2 years of experience in a management or supervisory role

⁻    3 years of experience in academic instruction in a post-secondary environment

⁻    Ability to qualify as an instructor for one or more programs

Preferred:

⁻    Master’s Degree with 5 years of experience in educational administration

⁻    3 years of experience in a management or supervisory role

⁻    Experience with online instructional delivery and as an academic program director

⁻    Experience in student guidance, or related field

⁻    Experience managing a department (including responsibilities for P/L and staff)

                      ⁻    Working knowledge of federal/state government education regulations

Key Responsibilities 

1. Provides Services to Students

   • Coordinates and participates in facilitating the New Student Orientation Program each term. Provides an Orientation Program for re-entering students who have been out of school for more than one term.

   • Establishes rapport with students, offers counsel, and regularly answers questions and/or concerns.

   • Provides oversight to Program Directors who provide academic advisement/counseling as needed to students.

   • Ensures that all probationary (SAP Not Met) students receive sufficient academic counseling and that an academic plan is developed to facilitate their academic progress. Provides referrals to outside resources when counseling needs to go beyond the scope of the school.

   • Requires Program Directors to Identify students needing tutoring and refer to instructors and/or peers for tutoring where required.

   • Responds to student requests for accommodations per the established process on The Catalyst.

   • Leads the Retention Program by planning, implementing, and directing effective student retention activities. 

   • Serves as the chair of the Academic Review Committee. Facilitates hearings and writes letters and reports of findings as outlined in the catalog and handbooks.

   • Understands and resolves student disciplinary problems. Escalates according to process and policy.

   • Coordinates, monitors, and supports student organization programs and school-sponsored student activities through faculty sponsors.

   • Interview non-returning students to determine and document the cause.

   • Interviews re-entering students to determine readiness and dedication to the pursuit of academic goals.

   • Oversee maintenance and improvements for student classrooms, library/resource center, and student lounge areas through coordination of efforts among administration, students, and custodial staff.

1. Creates and Maintains a Master Schedule of Classes

   • Develops a Master Schedule of Classes alongside the Executive Director. Maintains a minimum overall student-teacher ratio of 20:1 wherever possible to promote a positive learning environment and optimal utilization of faculty and facilities.

   • Meets with each Instructor individually to discuss teaching assignments, textbooks, course syllabi, and weekly lesson plans before class starts.

   • Maintains a Master Teaching Schedule for all Instructors.

   • Ensures student and class schedules are created and distributed promptly. Ensures all continuing students receive class schedules for the next term before finals for the current term. Provides all new students with their class schedules during the new student orientation. Provides Program Directors with continuing student schedules for the upcoming term.

   • Ensures classes take place as scheduled in all delivery modalities.

1. Provides Oversight and Leadership to Program Directors and Career Coaches

   • Hires Program Directors who meet credential requirements, demonstrate subject matter expertise, and illustrate the capacity to be excellent educators

   • Hold Program Directors accountable for managing the “business” of their programs including working with Admissions to meet potential new students, meeting with new students during the drop/add period, tracking student retention and satisfaction

   • Require and monitor Program Director participation in the curriculum development/revision business and their management of the transition from one program version to another

   • Collaborate with Program Directors to analyze program-level graduation rates, placement rates, and employer satisfaction

   • Oversee Program Directors as they hire, train, supervise, develop, and evaluate qualified faculty per institution, state, accrediting, and other regulatory and policy guidelines.

   • Assure that Program Directors require and monitor instructor use of aligned curriculum, instructional methods, materials, and equipment as defined by standardized curriculum.

   • Require Program Directors to maintain an inventory of all equipment and learning materials required by the curriculum. Pre-approves outside invited classroom speakers. Maintains a record of all guest speakers and topics.

   • Pre-approves student field trips. Maintains a record of all field trip destinations.

   • Interview, hire, and train new staff in both the Academics and Career Services department, as applicable.

   • Accomplish staff results by clearly and frequently communicating job expectations.

   • Plan, monitor, and appraise job results. Provide constructive and timely performance feedback to any direct reports.

   • Oversee the daily workflow of campus career services.

   • Handle discipline of employees per company policy.

1. Provide Oversight and Leadership to the Provision of Library Resources and Services

   • Supervise the Library/Resource Center and its personnel.

   • Oversee Library/LRC staff collection of utilization data and incorporation into IAIPs as necessary

1. Embraces and Facilitates Implementation of Hybrid/Flex Instructional Delivery

   • Serves as Distance Learning Coordinator to support ground students who elect to take online courses through the consortium agreement (as applicable)

   • Monitors the number of course sections offered on the ground versus online

   • Analyzes student performance in online course sections versus ground course sections

   • Monitors student satisfaction in online course sections versus ground course sections

   • Drives student participation in online courses

   • Supports and drives faculty engagement and student participation in hybrid course offerings

1. Manages Academic Data

   • Ensures integrity of academic record keeping for all active and inactive students so it is consistent with institutional, accreditation, federal, and state guidelines and so compliance audits result in zero findings.

   • Oversees the maintenance of accurate student files (i.e. academic, attendance reporting, and attendance record-keeping systems). Monitors daily attendance.

   • Maintains an accurate student population list in CampusNexus. Ensures that withdrawn and graduating students are processed on a timely basis to ensure compliance with institution, federal, and state guidelines. Audit student records to ensure documentation in the file is complete.

   • Requires Program Directors to ensure that Instructors maintain accurate attendance, grade books, and other records.

   • Certifies final grades from all Instructors and supervises the recording of the grades on permanent student records. Ensures regular checking of grade books in the LMS.

   • Oversees the evaluation of prior learning on student transcripts and the award of appropriate transfer credit. Manages the requests for proficiency examination as applicable.

1. Provides Academic Information and Directs the Collection, Maintenance, and Reporting of Relevant Data

   • Works with the Executive Director to ensure the accuracy of academic information in the Faculty Handbook, Student Handbook, and school catalog.

   • Ensures accuracy of information and grading legends on academic transcript form that they are an exact match to the catalog.

   • Ensures that academic and attendance records are prepared and updated in CampusNexus.

   • Provides academic information for preparation of annual accreditation, federal (IPEDS), state licensure, and agency reports.

   • Assists in the preparation of Institutional Self-Studies, program approval, and revision materials for accrediting and approving bodies. Submits all materials to the Ancora Compliance team for review, approval, and submission to the third party.

   • Contributes to the preparation of the IAIP

   • Leads Program Advisory Committee meetings

   • Conducts annual student satisfaction surveys and oversees administration of end-of-course surveys.

   • Reviews evaluations with instructors and maintains results in instructor personnel files.

   • Leverages data collected by Careers Services regarding employment trends relating to or impacting programs to inform program modifications.

   • Advocates for hybrid and other innovative means of instructional delivery.

1. Oversees Faculty Performance and Development

   • Provides quarterly in-service training programs for day and evening faculty members. Follows the Ancora in-service training calendar, training topics, and speakers. Maintains a record of each in-service session, including agenda, attendance, and written instructor comments and evaluations.

   • Verifies that faculty development activities are documented including annual Development Plans

   • Conducts pre-service orientation programs for all new Instructors before the start of each term and provides each new Instructor with a mentor during the first term of employment.

   • Assures that Program Directors conduct annual performance reviews for instructors and maintain copies of evaluations in personnel files.

1. Manages the Campus Career Services Department

   • Work closely with and effectively communicate with other department leadership team members in performing day-to-day expectations of the position.

   • Work with students one-on-one and in a group setting to build relationships and provide ongoing assistance and support. 

• Utilize the CareerEdge platform to deliver career connections workshops to enable graduates to obtain employment.

• Collaboratively work with Program Directors to ensure classes provide students with the necessary resources to obtain employment.  

• Complete required exit paperwork, both in group settings and in one-on-one sessions.

• Consistently review and monitor department outcomes as they relate to any state and/or accreditation standards and employment benchmarks. Prepare state and accreditation reporting to ensure compliance with regulations. 

• Ensure documentation in CampusVue/CampusNexus of all correspondence between the career services department and a student/graduate. 

• Ensure documentation in CampusVue/CampusNexus of all correspondence between the career services department and an employer. Leverage the CareerEDGE tool to support the needs of employer partners effectively.

• Establish and maintain relationships with employers to develop partnership opportunities for externships and job placement, including campus tours, on-site meetings, and on-campus support.

• Facilitate campus Program Advisory Committee meetings to ensure compliance with state and accreditation agencies. 

• Complete other duties as assigned.

1. Leads and Develops Others

   • Provides clearly defined roles and objectives for others, monitors performance, provides feedback, and meets regularly to discuss priorities.

   • Resolves individual and group performance opportunities promptly to motivate and foster teamwork.

   • Identifies opportunities to involve others in new and challenging work assignments that advance the skills and capabilities of individuals and the organization.